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Deleted the account

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I too tried the free trial period and deleted my account near its end in order to not get charged. I looked up the exact way to delete my account and did so by going to my profile settings and pressing "delete my account". It worked fine at first but a few weeks later I got charged the $159 and found that my account still existed!!! This is not what I attempted nor is it what I wanted. Can I get a refund, or at least get charged just one monthly fee instead of a pro package I never wanted. I've already asked my bank to help.

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