hello,
I forgot the deadline of trial time,so prezi charged $159.Now,I canceled the subscription though I have not been the trial time, the status of my burchase is canceled ,but there is still one transaction of $159.My question is that $159 has really charged?now ,I have already downgrade to public, I can not select 'Submit a new help request’,what i should do>
I forgot the deadline of trial time,so prezi charged $159.Now,I canceled the subscription though I have not been the trial time, the status of my burchase is canceled ,but there is still one transaction of $159.My question is that $159 has really charged?now ,I have already downgrade to public, I can not select 'Submit a new help request’,what i should do>