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Video and Audio issue

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Hi, I'm helping a colleague with a work presentation using Prezi. In the presentation, there are 2 videos, one at 2.31 and the other at 16 seconds in length. The problem is, they don't play the whole length, only for about 10 seconds and then the presentation continues. We also have an audio file at 1.30 that we need to spread over 4 different panels (in succession though) Is this possible?

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