My licence has not been renewed although I paid 59 $ by credit card before the end of my free trial period with a pro Edu ( I did that through my Prezi account so Prezi staff can verify the payment). My free trial ended in june and still today my licence has not been renewed and I have had no answer from prezi staff although I sent many mails. I also posted a query in this community but apparently it has disappeared. What do you suggest I can do? i love Prezi and would like to continue using it at university and at school!
Francesca
Francesca