New Prezi Player
Dear All, Today, we released a JavaScript version of the Prezi player. New player? This isn't a big change. We just want to let you know that we're using a different technology to display your prezis....
View ArticleMissing Text
I just came back from lunch and half of the text in my prezi is gone! Can someone help restore the presentation? The text is showing up on my transcript but it does not show up in edit mode or when i...
View ArticleError: "CMD.EXE was started with the above path as the current directory. UNC...
I am having trouble getting a downloaded/portable prezi to run on my computer. I'm getting an error message that others seem to have had before: the filepath of my prezi, and then "CMD.EXE was started...
View ArticleSomething seems to be broken here and tells us Error-APP. Please help me.
Hello,I have been doing a presentation and it worked all fine until i got this message. I couldn't access to any of my previous presentations because it would show the same message. I asked a friend to...
View ArticleLooking to hire a prezi expert
Looking for a prezi expert to create a customized corporate prezi template using our guidelines, fonts and colors. if you are interested, let me know and we can connect
View Articleembedded prezi doesn't play from website on iPad or iPhone
I've embedded a prezi into our website. It plays okay on the computer in that it stays on the page and the prezi plays. On an iPad or iPhone, however, you click on the embedded prezi and it takes you...
View ArticlePrezi on Smartphone's Browsers
Hello, I just found out a prezi cannot be viewed in an Iphone's browser like you do in a computer - even if you are not a user, even if you don't know anything about prezi. I really need to share my...
View ArticleMany issues with new prezi version. Why?
We have created a prezi with background audio, along with audio on 95% of the other slides. When playing in the new prezi player, many issues arise, such as:- audio doesn't play consistently-...
View ArticleDoes canceling my account mean canceling the payment
I have downloaded prezi pro for free trial but now i have deleted my account without canceling or changing the payment. Does it mean I don't have to pay for any further annual charges because I have...
View ArticleAutoplay Background music and voice overs
Can auto play, background music and voice overs occur simultaneously so that it plays like a movie with background music playing as each voice over for each path occurs
View ArticleRestore previous version?
One of my students made some changes to their prezi that caused some things to go haywire! They have lost a lot of their work and would like to restore their presentation to a previous point when it...
View ArticleI have a pro license but I want to change to an edu pro license. How do I do...
change from pro to edu pro
View ArticleCancel Free trial and receive credit - Account login unknown
I am currently reconciling transactions on our corporate card and noticed we were charged $59 US on May 16. Unfortunately, I am not the person that had requested a free trial therefore do not have...
View ArticleIf I want to cancel my free pro month and i deleted my account (I didn't know...
I want to cancel my free month (pro package) but I didn't know I have to cancel my subscription before deleting the account, so i deleted my account (mommmam_mam@hotmail.com). I'd like to ask if i...
View ArticleIs there a way to remove the author's byline from the Prezi?
I'd like for the prezi description to not show the author's name. Can this be removed?
View Articleregistration issues
I have attempted to sign up with my school related email for a student account several times, but after waiting over 2 hours so far I have not received anything. I have checked a couple times to make...
View ArticleVideo does not go Back to Beginning
I am creating a Prezi for our sales force to present to potential customers... It contains a video that needs to be played from the beginning. If you navigate away from the video while it is playing,...
View ArticleHow can I insert a frame from my first prezi
I want to simply duplicate a frame in my Prezi. It's my first one, and I can't seem to add an entire frame to My Content. I don't see an option to duplicate either. In other words, I want to...
View ArticleDid not receive verification email to sign up for free "Edu Enjoy" account.
Despite adding prezi.com to safe senders list and checking spam, I am not receiving the verification email to sign up for the free "Edu Enjoy" account. I tried all of the suggestions in the FAQ thread...
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