i have deleted my prezi however i had downloaded a copy in my hard drive.
i have deleted my prezi however i had downloaded a copy in my hard drive. The copy is in a folder with three sub folders content, prezi.exe and prezi for mac.tar. Can i recover my prezi now?
View Articlestatus subscription
Hi..how do i know the status of my subscriotion? Is italready unsubscribed or not? I cannot find the "Cancel Subscription" link in the setting page. Thanks for helping.
View Articleno confirmation email
Hello I have just signed up using my educational email however have not recieved a confirmation email. I have also made sure that prezi is in the allowed senders and it is not in my junk email. How can...
View ArticleURGENT - Cancelled Trial But Sill Charged!!!
Hi,I cancelled my subscription within the the 30 days but have recently noticed a charge on my credit card for USD $159.002/06/2014Prezi Inc 6504796360 Us11/06/14 159.00 Usd$169.82It's really difficult...
View ArticleI need to cancel my Prezi subscription. Can I please get the charged money back?
I apologize greatly for this, but I completely forgot of my subscription on this site. It was a huge mistake and of course now, it is probably too late, but it would still be really helpful to have the...
View ArticleI've reached what seems to be a size limit
I cannot zoom out any further. Is there any way I can extend my project beyond these limitations now that prezi runs on java, instead of flash? I was under the impression it was a flash issue. Can the...
View ArticleNeed to delete old Prezi (can't remember email)
There is an old blank Prezi that pops up when my name is Google searched. I cannot remember the email associated with this acocunt but would like to delete my Prezi account entirely. Can anyone help?
View ArticleNeed to cancel Prezi account. Can I please get a refund for the $159?
I signed up for the free trial and was planning to cancel. I am a teacher and cannot afford the $159 annual fee. My account overdrafted because of this transaction. Can I please get a refund? I would...
View ArticleCannot open downloaded prezi.exe file on PreziDesktop, please help
I have extended the Desktop license on one MacBook but I do not see a particular presentation that I need in my online account. All I have is the downloaded zip file which after extracting won't open...
View ArticleForgot password, can't assess my old email account.
I created an Educator Prezi account a few years ago, and now I have moved schools, forgotten my password and have no access to my old email. I created a new account, but all of my old Prezis were lost....
View ArticleTranscript of prezi
I was sure a couple of weeks ago I was able to view all of the text in my Prezi at once which was great for checking for grammatical errors (i'm dyslexic). I can't seem to be able to do this now. Is...
View ArticleEdu Pro - doesn't Prezi recognize University of Copenhagen, Denmark, as an...
Im trying to upgrade to an EDU PRO account with an email address from University of Copenhagen, where I'm employed, but it does not seem to work. Does Prezi system only recognize american educational...
View ArticleI cannot login to my EDU Pro Account
Can't login into my EDU Pro account. Can't use Premuim support because I can't login. Had to create another account to even post on here. lease help.
View ArticlePaste Word Text?
I can't copy/paste text from Word document to on-line Prezi. I downloaded Abode Flash and Firewall is off on Safari. I'm on a Mac 10.7.5. Thanx.
View ArticleAudio won't play
I have added all my audio to each path but when I try to play it from the link it will not play the audio. It will only play when I click present from the edit option. What do I need to do?
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On prezi for iPad, how can you do more than edit text and add pictures on a...
There doesn't seem to be a way to. Please help!
View ArticleI cant change my background in Prezi for iOS ever with the new update. It...
Whenever tap the button to change the background image, the app crashes. What do I do?
View ArticleAutoplay won't work with voiceover and fade-in objects.
Hi. I have a prezi with multiple fade in objects per slide to which I added a voice over for autoplaying the presentation. But the problem is that my presentation won't autoplay completely, it just...
View ArticleBroken link on 'Navigating your prezi canvas'
On this page: https://prezi.com/support/article/steps/navigating-your-prezi-canvas/If you click the hyper link for frames, the request won't be found because it is pointing to hhttps, instead of...
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