Prezi is saying my email address is not registered on a different computer?
Hi,I have tried logging on on a different computer and it is saying that my email address is not registered with an account. I also never recieved any welcome email. I have nearly finished working on a...
View ArticlePrezi is saying my email address is not registered on a different computer?
Hi,I have tried logging on on a different computer and it is saying that my email address is not registered with an account. I also never recieved any welcome email. I have nearly finished working on a...
View ArticleI want a refund
Hello, on August 10 2014, I signed up and tried to download Prezi, but I couldn't (you can cheked it). I had my presentation on 8/11/14 and I never neither download nor used Prezi. I tried to cancel...
View ArticlePrezi spell check thinks I am in Spanish when I am not
Everything on my prezi is underlined because my presentation is in English, but Prezi somehow detects this as Spanish. All I can do is turn spell check on or off, not fix the language. This means I...
View ArticleHow do I sync my prezi from my mac to prezi.com?
I have installed prezi for mac on my macbook, and then downloaded (paid) for a template to use. I have been editing this template on my mac, adding quite a few hours of additional work over the...
View ArticleCan't renew license via Paypal!
i'm having trouble renewing my license as well via PayPal. I have read through the thread and will check out the link that Vera, Official Rep posted. If that doesn't work, could someone contact me...
View ArticleThere is not enough memory for this Prezi to load
Hi Support. I have been fighting with getting my Prezi to let me finish and edit it, and I keep getting the same error message. I checked previous forums and decreased the individual image resolution...
View ArticleWhy does my Desktop-Prezi tell me my EDU ENJOY-version expires in 30 days?
Hello,I am a german college-teacher. I have successfully upgraded my prezi version to edu enjoy (meaning my online-profile and my desktop-prezi tell my i am edu enjoy). However, whenever i open prezi...
View ArticleLost Prezis
Hello, I am an educator trying out this program with my students. I have had difficulty with the presentations missing. I have 2 two students who lost 2 days worth of work! Please help!
View Articlechanging email without losing presentations
I need to change the email linked to my account, but I don't want to loose any of my Prezi presentations. Will my presentations disappear if I change the email linked to my account?
View ArticleNeed help with a refund
I was charged for a liscence with Prezi, but I can't afford it. I was asked by my coworkers to test this product but it was put on my account. Is there any way I can get a refund since my boss won't...
View ArticleHow Do I Copy Desktop Prezis to Prezi.com?
I have Prezi presentations that were created and kept entirely on my desktop. Is there a way - now that my desktop trial has ended - that I can save them to Prezi.com so I can edit them?Thanks!
View ArticleStudents without .edu email addresses
I am teaching at a small day school this year. I used Prezi in the past with my students. Therefore, I wanted my new students to sign up for an account, however it looks like they will need a .edu...
View ArticleIpad prezi crashed my newest version of my presentation! How can I get it back?
Wanting to work from home, I log into Prezi on my Ipad. I was expecting it to refresh to the newest version I,ve been working on my PC for weeks (I'm a new user) but it displayed the presentation as it...
View ArticleIpad prezi crashed my newest version of my presentation! How can I get it back?
Wanting to work from home, I log into Prezi on my Ipad. I was expecting it to refresh to the newest version I,ve been working on my PC for weeks (I'm a new user) but it displayed the presentation as it...
View ArticleUrgent: need help with exported portable exe
I created a prezi presentation then export it as a portable prezi and when i try to send it for review for people to watch, the exe file doesnt work. Its urgent. Can someone please help me figure out...
View ArticleI'd like to add new images to a prezi every week...but not have to scroll...
using prezi for education...I'd like to add more slides as we go thru the material. Each week I'd like to post the new additions to the original prezi...but not have to scroll the the previous weeks...
View ArticleDo Not Receive Verification Emails for Education EDU Enjoy
We do not receive the verification emails for EDU Enjoy account registrations. Nothing is being recorded in our firewall logs as coming from prezi.com. We attempted this with our primary uca.edu...
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