Deleted a duplicate of my Prezi yesterday, suddenly my main presentation is GONE
Hello,As of yesterday, I had two versions of my Prezi in my synced with Prezi.com folder. Both of them we're visible on Prezi for Desktop and Prezi online. Yesterday, I deleted the second one, which...
View ArticleWhy did I pay if I have a public account?
I have a public account and an amount was deducted from my bank account. I ended up never using Prezi and just wanted to try it. Is it possible to get the money back?
View ArticleWhy does the image quality get pixelated when fully zoomed in?
I have a PNG image that looks fine in full screen Windows Preview, but when Prezi zooms into it full screen, it is distorted/pixelated. How can I get the image to look as good as it does in Windows...
View ArticleTeacher created student accounts!
Dear Prezi Team - You would make so so many teachers and tech coordinators HAPPY if you would address the 'teacher creating student account' issue! I submitted a request to solve this a year ago and...
View ArticleTeacher accounts with student sub-accounts
It would be great if teachers could create an account and then assign students accounts under his/her name. This way each student does not have to have their "own" account. The teacher would also need...
View ArticleI am a teacher. My school doesn't provide any email account for my students....
I am a teacher. My school doesn't provide any email account for my students. Can I create the EDU account for my students by batch?
View Articlereset password
This morning, I tried to reset my password because I forgot it. The email was not sent to my inbox until 3 hours later (I asked to reset it around 8, my inbox said it was received at 11:09). By that...
View ArticleCan't select objects in most of the parts of my prezi
I've opened my prezi to edit it after a while ( http://prezi.com/wnqzilbsrvd-/algoritmo-paralisis-braquial-obstetrica-pbo/) When I try to edit some bubbles and texts I amb not able to make click on...
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problem with e-mail adress
Hi, I'm trying to start account for student/teacher. The e-mail I use: elenana_n@achva.ac.il. The message I received was: Enter a valid e-mail adress. It is the adress issued to me by my educational...
View ArticleNew/old version Prezi player
Hello everybody. I have one problem vs my presentation. I created it in june 2014, but now prezi.com uses new version of player, and my presentation is playing incorrectly in it. This is an example of...
View ArticleCopy function not working
Hello, I have found a Prezi that I would like to re-use with my students, but it contains some errors and needs updating - it is public and reusable but when I try to make a copy I get an error message...
View ArticleJust paid for account and can't log on
I just paid for an account with the email anthony57scott@gmail.com and now can't log on to it.
View ArticleTransition between frames
Can I reduce the speed of transition between frames in a presentation? (first time user)
View ArticleForgot password: password reset functionality does not work
Forgot password: password reset functionality does not work. I have been hours waiting for the password reset email. I have done everything that is suggested in the forum (browser, firewall,...
View ArticleSerious Login Issues, PLEASE HELP
Cannot login. For some reason my email address is not being recognized by the system, despite the fact that I have had this account for a few years now and have used it multiple times. Sending "forgot...
View ArticlePassword Reset System NOT FUNCTIONING no response in over an hour
No response to request for assistance either. What is going on, Prezi.
View ArticleWill I still be charged?
Hello-I set up an EDU Pro account and did not end up using Prezi except on the very day I registered. I thought that I had cancelled my subscription last week so that my account would not be charged...
View ArticleWill I still be charged?
Hello-I set up an EDU Pro account and did not end up using Prezi except on the very day I registered. I thought that I had cancelled my subscription last week so that my account would not be charged...
View ArticleAllow embed code from web 2.0 tools to be pasted into !
I would love the ability to paste embed code from other web 2.0 services into a Prezi! Google Earth allows this but it's geography related and not web-based. Allowing me to embed more than YouTube...
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