CRASH!
I am using Prezi for an art project that I am doing through my school. I'm going to be marked on it for my GCSE so it's quite important. I'm having a problem with crashing. There are loads of images on...
View ArticleHave an EDU account but cannot log in after 30 day trial.
I have a EDU account but the 30 day trial period ended. When I tried to log in on my desktop, the desktop application does not allow me to log in. What shall I do to log in? Thanks!
View ArticleDelay in New Account Sign Up?
Hello. I am going to be teaching a professional development seminar on how to use Prezi in classrooms. I am requiring all involved to sign up for an account when the class starts. Is there a delay when...
View ArticleHow to remove "by [username]" from embedded prezi?
Could someone help me? How can I remove the "by [username]" from the embedded prezi? Thanks
View ArticleLost stuff in my old account
I have another account under a different e-mail which no longer exists. Can I access those presentations so that I can put them on my new prezi account? The e-mail address I use now...
View ArticleImpossible to choose a new font
Hello I'm very glad to try Prezi Pro. But when I try to change the font of a template, it does not edit the new font. All the other changes (colors...) work. Many thanks for your help. Yves
View ArticleCant insert video on prezi online
I'm trying and trying to upload my video into my prezi presentation, but I got nothing. the loading icon doesn't seems moving at all, only halfway. I'm trying to add with several type of video such as...
View Articlenot showing some of chinese words
although I changed my theme to chinese, but some of the words(chinese) are viewed as ᄆᄆᄆ . what is it? how can I do for solving this problem. It is very useful, but I am disappointed at that situation....
View ArticleI would like to delete a presentation because it gives confidential...
I would like to delete a presentation because it gives confidential information about my business, but I am not the owner. What should I do?
View ArticleConvert Prezi to Video.
I am trying to place a completed prezi on Youtube. I realize that to do this, I need to convert the flash to video. I have tried the work-around of recording the prezi via a screen capture application...
View ArticleVideo auto play within Prezi path
How can I make my inserted video play automatically within the Prezi Path when it is running on auto play? I inserted a video within my prezi and when showing my prezi to others I would like my video...
View ArticleTeacher without an educational email address - how can I still get an Edu...
I am a teacher at a German school for special education. I would like to sign up for an Edu account but my school doesn't provide email-adresses for staff members. I do have a digital copy of a...
View ArticleMetro-style app for Prezi on Windows 8
Windows 8 is coming out soon! (Oct. 26, 2012) Will there be a Metro-style app for Prezi or PreziDesktop on the Windows Store so that those with ARM-based Windows RT tablets (such as the Microsoft...
View ArticleCan't access old student email account / lost Prezi password
I haven't accessed my Prezi account in over a year and do not remember my password. The problem is that I cannot retrieve it because I created my account using my school email. Since I graduated...
View ArticleAdding PNG image: Stuck on "processing"
There are sometimes an issue with adding png images to a prezi. They are uploaded and the "wheel of progress" goes to all its phases, but the result is stuck at "processing". Other pngs and jpgs work...
View ArticleShape border thickness automatically changing
There's a number of prezis that I'm working on for a client and yesterday (5/14) the border thickness for rectangles have become much thicker. This wasn't something I did, it just seems to have...
View ArticleLicence issues
I have paid for a 12 month prezi licence (I have receipt and money has left account) but when Iog in, it states that I only have trial licence! Can someone help me please!
View ArticleCan't login to make subscription payment
We have received the following email on an ex-employee's email account We are delivering this message to tamsin.dace@planningshopintl.com. Dear Tamsin Dace, We could not charge your credit card for...
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