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My slides cannot be sized, moved, or altered.

I've been working on a Prezi, and all of a sudden it will not let me resize, alter, or move any of my slides. It keeps giving me the error message "Your last action cannot be preformed. The content you...

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Cannot log in. I keep receiving message that my email is unknown.

I have an active account but cannot log in. I keep receiving a message when I try to reset my password that my email address is "unknown". Here is a link to my account...

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Deleted a frame by accident--Help!

Help! I just deleted the main part (frame) of Prezi presentation! When I hit "undo" it doesn't undo my last action. ?????? Anyone know how to help?

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Uploading a Prezi to a website trouble!

I have to upload a presentation to a website for a class. I saved the Prezi to my desktop, but it won't let me upload it. I click on "Browse My Computer", then I click on the Prezi, but then it won't...

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Why does my background audio start before the viewer clicks Play?

When viewing my Prezi in Present mode (while logged in), the audio doesn't start until I click the Play arrow. This is good. I logged out to view it as someone else would. The audio begins when I click...

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Mi prezi no funciona

No puedo crear un nuevo prezi ni ver los que ya tenia, compre la licencia y nada alguien me puede ayudar ?

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IO_Error when I try to load my prezi (about half the time)

on about half of the computers I try Prezi on, I get an IO-error message when trying to open my prezi. I haven't done anything fancy. In fact, It won't open on my mac only about half the time. What gives?

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Error "Content too big or small for Prezi canvas" or "Exceed zoom limit"

Too large or too small error message? Get halfway through laying out my presentations and it seems to corrupt. Everything works fine until i get to a certain point and then i can't do anything, not...

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How do you set the embed code to autoplay?

I embedded the video to our website and I would prefer it to automatically start playing instead of relying on the user to manually click through the transitions or opening the auto play feature....

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Educational Email Problem

Hi, I'm a grade 10 student. I want to upgrade my account to "Enjoy Edu" but my school does not provide an educational email for students to use. i was wondering if there is another way I can upgrade to...

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PREZI RELOADED AN INCOMPLETE VERSION OF MY PRESENTATION. HELP RESTORE AN OLD...

PLEASE HELP ME. I was initially working on prezi on my desktop and completed it. However, after saving and closing, I tried to reopen said prezi on my laptop and it only reloaded 7 slides of the...

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prezis have all vanished

Dear prezi, I've just logged into my account (which has been inactive a while) and all my prezis have disappeared. My email is christopher.simms@manchester.ac.uk Please help - the presentation is early...

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Prezi lost hours of work, can't restore

As I was working on my Prezi online through the website, it suddenly reverted back to the version I had about 4 hours ago. I lost hours of continuous work. I read other comments about users losing...

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Resize 3D background??">"Help! I need somebody..." --> Resize 3D background??

Hello, is there any chance to increase the size of the 3D background picture? It is always added extremely small compared to the size of the canvas (I can't even see it if I zoom out all the way). And...

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"can not zoom in more."

My image is displayed small. and I get a message, "can not zoom in more." How do I adjust the zoom to correct this? Keyboard arrows do not adjust the zoom.

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Why have the pictures in my prezis disappeared?

The pictures that I put into my prezis have disappeared. I can see them in the "All your prezis" window, but there's nothing there in presentation mode, just blank frames....

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Printing after expired 30 free days

Hi everyone, i would like to know if (and eventually how) is possible to print a file that i saved on my PC (is an old work before expired my first 30 days free!). Thnks :-)

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Need Prezi Reverted to Earlier State

Hi, I need someone to revert my Prezi (Cell Cycle Prezi- Maxwell) back the state it was on Wednesday, 11/20. Thanks.

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Fade-Out Feature

Seriously guys, let's star this and get it under consideration. Prezi is in desperate need of a Fade-Out animation. It's the obvious counterpart to Fade-In, and will add another dimension to animating...

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Lost Prezi

I created a prezi a few months ago and it no longer appears in "my prezis." I never deleted it. Is there a way to pull or search it? I am under the educator license so my prezis are not public.

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