My Prezi has disappeared
When I'm looking at the "your Prezis" section, it says I have 23 on the bar to the left, but the only thing that shows up is "new Prezi" I've tried logging out and back in, but the same thing happened,...
View ArticleInserting video from Android
When I insert a video taken from my Android, it becomes very grainy and appears sideways. The resolution is good when the video is viewed outside of Prezi. Suggestions on how to improve the resolution...
View ArticleIs it possible to keep entire picture for 2nd and 3rd layer Prezis? ( when...
When I attempt to insert circles that transition to the 2nd (and 3rd) layer, Prezi automatically zooms in on a very small section of the picture. I need the best advice on how to have the 2nd and 3rd...
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Why... "Click here to install Google Chrome Frame" ?
Our company use IE (locked by admin) as the default browser. If I open.. or anyone in our company tries to open a Prezi, they get a pop-up notification stating, "Prezi.com is missing a plugin required...
View Article30 Day Trial Refund
I set up a free trial account and forgot to cancel the account until after my account was charged. I cancelled my account how do I get a refund or prorated refund. I don't see how I can contact...
View ArticlePresenting with the app causes rendering problems between slide transitions.
When presenting on my ipad using the prezi app or viewing on iphone with the app the presentation (glitches). The background breaks up into blocks sometimes or parts of it disappear. Same with some...
View ArticleHELP!!
Why won't Prezi work after I pay for it? I keep getting a message the trial period is over. The problem is I've been regularly paying for it over the past few years and to my knowledge have never had...
View Articlewhy you have to make so much thinks, just to finish the registration?
I can't go to work in this shit because is asking me about the service
View ArticleHELP! Almost done with a presentation and it is grayed out and locked up.
One of my presentations has grayed itself out and is locked up. The home screen has also zoomed itself out extremely far and reports an error whenever I try to make any changes once I get it zoomed...
View ArticlePrezi for Mac HELP!
I have a new version of the Prezi for Mac. I made my presentation but cannot share it. All the things that are supposed to be on the bottom of the page are not there. This is so frustrating to do the...
View ArticlePDF to Prezi
I'm having problems with loading a pdf onto prezi. when I load it, it brings up the pdf, but several of the images on the pdf don't come up in color, they come up black and white. how can i fix this,...
View ArticleProblem solved "id: 1200 the reason is: ErrorEvent ioError Error #2032"
Solution: Set your System Clock to the right time!
View ArticleLost Data, Lost Time
Damn, I'm angry. I just spent time downloading a few prezi to review. One iOS update and all of that is gone. Argh! I could just spit. Had I been building something important .... Add insult to injury,...
View ArticleNot able to load Prezi because "not enough memory."
Hello, I've been working on a prezi the past week and for the first several days the process has gone smoothly. However, since yesterday (11/25/11) I haven't been able to edit or open the prezi I've...
View ArticleYour last action could not be performed! The content you wanted to modify was...
I can not edit my Prezi anymore. If i want to change anything the message appears: "Your last action could not be performed! The content you wanted to modify was too big or small to fit in the prezi...
View ArticleDeleted prezi presentations in account, but they are still visable on prezi...
Hi, We have made some prezi presentations with corporate information that we don't want to make public. We made these presentations just before a meeting and deleted them afterwards, thinking deleting...
View ArticleCan't access my Prezi to edit or view
Hi there, I can't seem to gain access to my Prezi presentation to edit or view it. It has been working perfectly well for past two days on same computer and browser, but now stubbornly refuses to load...
View ArticleForgot E-mail and Password
I signed up back in high school and at this point I have no idea which email I used and I probably no longer have access to it anyways however I also do not remember the password. I am looking for a...
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Error "Content too big or small for Prezi canvas" or "Exceed zoom limit"
Too large or too small error message? Get halfway through laying out my presentations and it seems to corrupt. Everything works fine until i get to a certain point and then i can't do anything, not...
View ArticlePrezi Desktop 5 - Where did my PEZ files go?
Hello Prezi, I have just updated my Prezi DEsktop to version 5. I understand that Prezi PEZ files are no longer accessible! I can only see what's on My Computer and what is on Prezi online. The PEZ...
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