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Here's an idea! Take my money and let me upgrade my account!


Why can't I get a human at Prezi to respond to my pleas for assistance?

I have none right now, but would love to. Take my money and upgrade my account.

Lost saved content

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I made a prezi and saved it but when I went back to use it all of the new content was gone. It had reverted back to what I had originally saved. The URL is http://prezi.com/bbrjbcyybqzl/edit/#0... If there is anyway you could help -it would be much appreciated,as it took me over an hour to make and I need it for school.

Cannot use prezi on kindle fire

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How can I use prezi on my kindle fire? Alternately, how can I get Adobe flash to work in silk on my kindle fire?

Cut out and use an image, minus the white background?

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Hi, does anyone know how to cut out an image from a picture and use it in a prezi, without it having a white background?

Crashing during editing

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This is the third time I have sat down to work on a Prezi for a client and I am now locked out of my prezi again. It crashes during editing and the screen just goes blank...white. I've refreshed, changed browsers, etc, all to no avail. I can playback the Prezi, but am completely unable to edit it. I'm truly starting to panic because it is for a client's TED talk that is ONE month away and now I am only midway through her presentation. If this happens once more, we will have to switch back to Powerpoint. I have been a HUGE Prezi fan and used it for a university's website (still published) but this is completely ridiculous. Please help.

Where is information about the Canvas My Campus Contest?

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I received an email today about the contest but the link to the information does not work. I would like to know more about it.

.csv upload for multiple student accounts?

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Hello, I have searched here for a bit but haven't quite found my answer. Our High School has 150 students with firstname.lastname@student.heritagech... as their school Google App email. Is there a way to upload a .csv to create student accounts? Thanks, Paul.

Referred 4 friends, but no upgrade?

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I have referred 4 friends using my unique referral link, and it shows up that '4' have been referred. However, I have not been upgraded. Why is this so? How do I get my "automatic upgrade"? FYI: I currently have EDU enjoy, and assumed I'd be upgraded to Pro.

Thanks.

HELPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP

Can students create accounts without an email address???

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Does anyone know if I can sign students up without them having an email address? How do you do this? I have an educator account myself but want my students to be able to create their own prezis. My students are 5th and 6th graders so many don't have email addresses and their parents don't want them to have them.

Can't edit Prezis

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Hi - new to Prezi and unable to edit anything. Getting the following error message:

id: 1200 the reason is: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032"]

Have tried on two different computers, updated Flash on this machine currently working on, can't find any firewall issues. Seems to be a very common issue with no solution.

Here's a link to one that's causing problems:
http://prezi.com/m_tdbtevklo2/untitle...

Help?? please?? Given that I have paid for an annual licence, at this stage wanting my money back.

Thanks.

unable to login with PreziDesktop

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unable to login with PreziDesktop
I have installed Prezi Desktop, but I can't login, it always said"No connection to prezi.com" or "Failed to download necessary information". So what should I do?

Paypal are not available.


thanks so much for sent the Email

i solved problem by myself. & STAFF must fix my account.

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i just solved problem by myself.

it's simple... Make a new account(sign up)

I made a new account (steveh.jeong@gmail.com)

Now, i can upload my background images...

What's wrong with my account ???? (enes387@empal.com)
I made many prezi on my account(enes387@empal.com)
So i need it .... plz, fix my account(enes387@empal.com)

The problem that i got is below,

-------------------------- The problem that i asked -----------------------------
i can't uploading backgrounds. i think it has problem with server.(im serious)

i can't uploading 3D background images.
i know how to upload background images, it's not work from 3days ago until now, suddenly.
there are many prezi what i made, but all my prezi can't upload 3D background images, even new prezi. and i also tried to use other computer.

is there any problem with prezi server??
i really need ur help~!

when i upload images, prezi just make rolling circle(loading bar) and
nothing happens at all.

(* i tried to upload right image size, proper file name )
(* i tried to upload various method)

Problems on converting to PDF. it stuck after finishing adding all the pages

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I'm trying to convert my prezi to pdf, but it just got stuck after adding pages. Any way to tackle with this problem guys? BTW, I'm in China, will prezi upload the file when converting to pdf? Does it have anything to do with my local great firewall?

How to control prezi timing by tapping iPad screen?

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Hi, could anyone help in how to control the timing of a prezi on iPad? I would like to do the same as on a desktop: start the next slide only when I tap next. At the moment it does autoplay only and cannot stop once started. Thank you!

YouTube vidoes randomly resizing when editing path / animation

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When importing YouTube vidoes into a Prezi they randomly resize - the frame around them alters upon clicking on them and, most notably when clicking on 'edit path and animation' button. This is leading to an absolute lack of control over the finished presentation. I am using a Prezi created previously by myself and adding content to it for a follow-up lesson. Please advise
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