Hi,
I feel like I have had technical issues in cancelling my Prezi trial account. I am sure I did cancelled it before the end of my 30 days trial. And then I received an email last week reporting that I've been charged for one year subscription to Pro ($159).
Everywhere your web pages refer to opening a ticket in the support page, but I can't find the link to do so in the support page (in French).
Please tell me how I can get refunded.
Thank you
Emmanuelle
manuebertrand@hotmail.ca
I feel like I have had technical issues in cancelling my Prezi trial account. I am sure I did cancelled it before the end of my 30 days trial. And then I received an email last week reporting that I've been charged for one year subscription to Pro ($159).
Everywhere your web pages refer to opening a ticket in the support page, but I can't find the link to do so in the support page (in French).
Please tell me how I can get refunded.
Thank you
Emmanuelle
manuebertrand@hotmail.ca