Billed for $159 after I cancelled my account - need assistance ASAP.
I was charged $159 for my free month which I cancelled on April 24th before the trial period expired. I just tried logging in, and it doesn't have my e-mail address associated. I had to login using...
View ArticleProblem installing Prezi for Win/Mac
i got the same problem with version 5.2.2 Note: This topic was created from a reply on the Can't install Prezi desktop for windows topic.
View ArticleOnline Prezi created with windows but doesn't run on Mac - solution?
Hi, I have recently created a prezi using the Windows application for online viewing/sharing. Unfortunately, it does not work when viewed online using a Mac. Is there a solution to this?Thank you
View ArticlePrezi doesn't work well for me (Chrome on Ubuntu)
I have technical issues with Prezi (I'm using Chrome on Ubuntu). When I click on "share" or "embed" or any of those buttons, and a window pops up, the functions in the windows don't work properly. I...
View ArticleWhere is the "new features" page for Prezi online?
In the past I looked occasionally what new features are available in Prezi. Now I can't find the page anymore. Was it removed?
View ArticleIf I close my prezi account, is there any possibility to keep my prezis in...
Keeping a prezi presentation after closing account
View ArticleWhy Prezis dont switch to full screen mode like youtube videos (non-invasive)?
It is very annoying to click on the "Allow" button when switching to full screen mode (below the message "Allow full screen with keyboard controls") When switch to full screen on a youtube video there...
View ArticleI want to cancel and be refunded
Hi,I feel like I have had technical issues in cancelling my Prezi trial account. I am sure I did cancelled it before the end of my 30 days trial. And then I received an email last week reporting that...
View ArticleContent Missing
All of a sudden (roughly half an hour ago), over half of the content from my Prezi went missing. I have a presentation scheduled in half an hour and need this content urgently. Is there any way to...
View ArticleI can't find my prezis using Explore, nor can sombody else
Nobody can find my Prezi's using the option Explore, not by entering my account name, nor by entering the title. How is that possible? I have a free account.If I use the link, everything works like a...
View Articlebroken file recovery
I've saved my presentation and used to work with/on it with no problems. However, no its saved under .pez~ and prezi doesn't recognise my file anymore.
View ArticleAnnouncing Gamma(1) version of UNofficial prezi player for Android
Hi all, just announcing an important update to the UNofficialPreziPlayer for Android; in that sense this thread supersedes the thread on the beta version (http://community.prezi.com/prezi/topi...). I...
View ArticleRefund
I decided to give prezi a try since I heard so many good things about it. I subscribed believing that it was only $5/month until I was emailed to say I had been charged, since English is my second...
View ArticleCan I share my prezi with someone else from my team so that they can present it?
In order to share a prezi with someone else for presenting, you can choose from two options: 1. a. Simply click the Share button iconb. Then copy the link and send it to your teammate Or you can...
View Article5 questions and answers that will help you be a great presenter.
1. How many path points should my prezi have?The amount of path points in your prezi doesn’t need to be directly related to the duration of your presentation. It always depends on how much time you...
View ArticleHow do I make my first Prezi?
Here are some tips for your first prezi.Phase 1:1. What is your idea about?2. What is the message you want to present? 3. Do you already have the content? 4. How do you want your idea to look? - Try...
View ArticlePresenter Tips
Here are some tips on being a great presenter: 5 questions and answers that will help you be a great presenter.Can I share my prezi with someone else from my team so that they can present it?How do I...
View ArticleColour gradients from Illustrator to SWF come out pixellated
So I work for a company which has a colour gradient inside a vector circle shape as part of its logo. Naturally we want our logo in our Prezis. When I export the logo Illustrator file to s SWF and...
View ArticleUnable to create new prezi
Dear Support,I'm a prezi user since the beginning. Currently I have a serious issue blocking my work. Every time I try to create a new prezi I got a blank page with the following error message:"We were...
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