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Lost Prezis

Hello, I am an educator trying out this program with my students. I have had difficulty with the presentations missing. I have 2 two students who lost 2 days worth of work! Please help!

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the content of my prezi disappeared PLEASE HELP

Here is the URL http://prezi.com/akeslirienia/untitled-prezi/

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How to play a prezi offline on Android tablet (samsung)

Hi I would like to know how to play my prezi, that i have already created on my computer, on my samsung galaxy tab 3? It will be shown offline as it has no links to videos and is to show as a...

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Can't upload my prezi from Prezi for mac to Web

Hi,I'm trying to share my prezi with my team, but the presentation on my mac won't upload on the web.For information, I updated prezi software yesterday (the lastest version) and I have a reliable...

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French accents lead to unwanted spacing before and after./ Accents français...

Hi, i m a beginner in the use of PREZI and can't use french accent without having unwanted spacing involved: "Champs Elysées" becomes " Champs Elys é es" for example.Any advices for me please?Best...

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problem with e-mail adress

Hi, I'm trying to start account for student/teacher. The e-mail  I use: elenana_n@achva.ac.il. The message I received was: Enter a valid e-mail adress. It is the adress issued to me by my educational...

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I don't have access to the EduEnjoy email account anymore (changed schools)...

I need to get onto my prior Prezi account linked to my old school so I can access all my content. But, as I've changed schools, I no longer have access to my old email account. I tried to password...

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Transitions (zoom) are different in full screen mode

I have created several frames, all the same size, to allow for transitions to be subtle.  The frames are positioned with only a small amount of space between each frame, again to help with subtle...

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delete prezi-projects

hello,could any employee of prezi be so kind as to delete my prezi-presentations for me? i can't log in, because my e-mail account is not working any more.thank you!these are the...

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cannot upgrade my licence, urgent

very urgent. credit card, mc or visa tried. paypal tried nothing is working. 

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Prezi disappeared and saved blank version

Hi,My prezi disapeared after hours of working on it. I can find the prezi and the link but its just a saved blank template and all of my work has disappeared. If someone could please help me, I'm...

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All the content in my prezi disappeared! PLEASE HELP!!!!

Here is the URL https://prezi.com/support/article/creating/fade-in-animation/?lang=en

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Payment done after cancelling

I have paid 159$ for premium account, then I cancelled it before payment. Now I can't log in to my account and payment has done after I cancel it. I want refund, but there's support only for premium...

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password issue. help please

Need password for my school account. I tried password reset, and checked my spam, but no luck. Can you send it to this address? The account I am attempting to recover is pitc0006@algonquinlive.com. I...

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"Prezi player will no longer support animated or interactive SWF files"

I guess I am not the only one who is a bit disappointed with your decision of stopping support interactive swf files in prezi. However I am still looking forward to see what new feautures can bring the...

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Playlists on Prezi

What about a favorites playlist on the Prezi web site to save Prezi's you liked ?

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Prezi Logo on Embedded Prezis

Hi, I have seen this discussed on earlier posts, but I would like to know if there are any updates. I am currently on a trial license, and considering a pro payment, which would earn Prezi some good...

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Can't install Prezi desktop for windows

Downloadfine, extract ok, but nothing happened after I agree the license and click install. No successful or error message. Not working for either 5.0.5 nor 4.7.5 What to do next? TW

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Chromecast support

Hi Prezzi, May I suggest that you add chromecast support to your mobile apps. It would be fantastic to present on a big screen just using my phone or iPad and the chromecast pluged into a big screen...

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New account-merging with old account? Contact info?

A few years ago I had a Prezi account, producing two presentations, one on Rock Climbing and one on Wuthering Heights. About two years later, I have changed my email entirely. I just made a new...

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