Hi Prezi Support, today I received an email about annual Payment for Pro account (total amount 159USD), really I won't use a PRO account, I use Prezi just for 30 day subscription but maybe I forget to cancel my free subscription time.
When I sign in on my account I see that:
Your license details: 1 Prezi Public subscription: $0
I don't understand if PRO account it's active or not and If you charged 159USD.
I don't want PRO account, can you explain me how to resolve?
thank you
Tiziana
When I sign in on my account I see that:
Your license details: 1 Prezi Public subscription: $0
I don't understand if PRO account it's active or not and If you charged 159USD.
I don't want PRO account, can you explain me how to resolve?
thank you
Tiziana