i would like a refund for my prezi account
I thought I deleted my prezi trial yet I was still charged for it and I didn't want to be. I don't use prezi at all and would like a refund for the program.
View Articlesync swf and fade in
I have an animated swf that I want it to fade in and play once, at the moment prezi only fades it in but the animation doesn't play. this is my prezi:http://prezi.com/sz26hm_vp1rk/edit/#1_13682947the...
View ArticleSupport for SVG Vector images
Would be great if Prezi supported SVG vector images. There are several reasons SVG is nicer than PDF/SWF vector images: 1) SVG is an open standard 2) There are many free clipart galleries with SVG...
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Unable to Upgrade
Hello - I am attempting to upgrade my Prezi subscription.Ā I enter all my transaction information into Prezi.com (URL=...
View Article"Prezi player will no longer support animated or interactive SWF files"
I guess I am not the only one who is a bit disappointed with your decision of stopping support interactive swf files in prezi. However I am still looking forward to see what new feautures can bring the...
View ArticleTrouble signing up for education package
I am a lecturer at a university in london, I want to use Prezi to do my presentations but when I try to sign up it is automatically taking me to the business sign-up page everytime and not giving me an...
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Can't start to use Prezi Desktop
I just bought and downloaded Prezi Pro, Version 5.2.3.Ā to my PC. When I start Prezi Desktop I always get a message that e-mail or passwort is incorrect. Although I checked them I can't fix that...
View ArticleAnimation of the frame contents and voice-over. Problem with the new player.
I recently created a prezi in which I animated the frame contents and also added a voice-over. With the old version of the player, the animation started at the same time as the voice-over, but now with...
View ArticleI wish to send my prezi to colleagues!
I wish to send my prezi to colleagues (windows) but i seem to be missing the download option which should appear below the prezi, nothing there. I have tried the portable prezi option but that produces...
View Articlei can't pdf images paste into my prezi
At the last times it works. I can paste my pdf images into my prezi.But since few days it didn't function. When I try than I get a error message like this: File type not supportedBut this image is a...
View ArticleI need refund
I was charged for PRO account, however I didn't get any notifications about purchasing PRO account. I need refund. How can I refund?
View ArticleChanging shape border transparency and color
I am trying to change the border and fill color of a circle frame, but am unable to do so. Using the advanced editor, I set the color to the desired hex value, but on the canvas it is using alpha...
View Articlebackground image
I am trying to upload a pdf as my background image for the template but it will not finishing uploading. There is a continuous loading button. Any suggestions?
View ArticleNew Prezi Player
Dear All, Today, we released a JavaScript version of the Prezi player. New player? This isn't a big change. We just want to let you know that we're using a different technology to display your prezis....
View Articlediagram
I need heeelp pleaseĀ :/ I wanted to insert a diagram but they are not available anymore :( I don't know why yesterday it was available :/
View ArticlePayment for Prezi PRO received but I don't undestand if the PRO account is...
Hi Prezi Support, today I received an email about annual Payment for Pro account (total amount 159USD), really I won't use a PRO account, I use Prezi just for 30 day subscription but maybe I forget to...
View ArticleCan't pay via PayPal, Get a transaction error on your site.
Hi, My subscription to my pro account has just ran out. Trying to pay via PayPal but I get errors at your end. I need to get some new Prezi's up today! Which is obviously proving impossible at present....
View ArticleDownloaded Prezi will only run off USB Drive, not my computer
I am having trouble getting a downloaded/portable prezi to run on my computer. I'm getting an error message that others seem to have had before: the filepath of my prezi, and then "CMD.EXE was started...
View ArticleNOT ENOUGH MEMORY, PREZI doesnt Open for editing- URGENT presentation Please...
My prezi link is this,http://prezi.com/qggudjyywkg8/It doesnt open for editing anymore and says 'Not enough memory'. Please help me, I am under a deadline. Please.
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