I have not been able to reach your organisation in any way because the private support or questions are only for paying customers. I am a paying customer and I have a question. A few weeks ago I bought the Enjoy version of prezi. Since then I am not able to connect with my profile or make any presentation (except for the public one's). I am sure that the payment is done because your organisation charged me on my credit card. Can anyone help me? Thanks in advance! Xavier Van Mele
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