I have a customised background image (of a building) and I want to add...
hi there - I have a customised background image (of a building) and I want to insert framed content into each of the windows in the image, but Prezi keeps moving the locaiton of the images (and their...
View ArticleLog in error
I have not been able to reach your organisation in any way because the private support or questions are only for paying customers. I am a paying customer and I have a question. A few weeks ago I bought...
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Can't get the embed code
Hello,I'm trying to embed a prezi on my website. I followed this tutorial, but once I click the Embed button, the only code that I can view or copy is a puzzling${embedcode}bit. Can you help me?
View ArticleHI a bracket deleted my whole presentation
HI a bracket deleted my whole presentation and it saved immediately how do i undo this. My whole system hanged and he saved after i have deleted it pls help!!!! URGENT I NID it is a few hours time!!JIS...
View ArticleRoad Ahead - Need 14-15 additional road signs for curvy road following...
Road ahead - I need to add additional road signs as I continue down the curvy road. The "adding frames/slides" responses is not what I need. I expect needing another 14-15 road signs - so they need to...
View ArticleHelloooooo? Customer Support??
This is ridiculous - a year ago I cancelled my account (have the email thread to prove it) and I just got billed again. I now want to contact Prezi Support to correct this - oh wait, it's only for...
View Articlerecovering images from prezi
I have lost my files with the images I put in my prezis. Is it possible to recover those images from my prezis?
View ArticleI am trying to upgrade to EDU pro but my confirmation email won't go through.
Yes I checked the email address, it is my log in where you have emailed me previously. Yes I checked my spam folder. Now what? Please. I want to give you money. The email saying I joined "Get...
View ArticleMy prezi did not save to the website-help
http://prezi.com/fvpncxc-4tz4/?utm_campaign=share&utm_medium=copyThe content is empty-Please HELP!!!!
View ArticleLooping Video.
No one seems to give a straight answer about looping a video? I have several 3-sec clips which I want to loop but cannot. Can anyone enlighten me? I can convert into any type but still cannot loop?...
View ArticleSOLVED! All clickers working with a full screen browser Prezi.
Hi, Can we add this work around to the portable-clicker support page on the help site. If you only have a portable clicker that emulates mouse clicks then simply follow these steps to enable your...
View ArticleVoice over + Autoplay
What should you do if you've added voice over but it still won't autoplay based on the sound?
View ArticlePrezi and Windows multi-touch
Dear Prezi, I am recently working with Windows based multi-touch screens. I have done some tests and found out the following (they were all tested with standalone players): 1. recent versions of Prezi...
View ArticleID 10000 !!!
I TRIED TWO TIMES TO IMPORT A PPT. AND EACH TIME THE SAME MESSAGE " Something went wrong" MY INTERNET CONNECTION IS OK SO WHAT? THANK YOU FOR A HELP
View ArticleOld fonts problem.
On one of my older prezis, I went on the editor and accidentally changed the font and now that the fonts have changed I can't get them back! Now all the sizes are messed up and It would take a long...
View Articleshockwave crush not allwoing me to edit my Prezi
I'm working on a Prezi for a few weeks now but all of a sudden i can't open it how hard i try, even when i downloaded the PC version. I use chrome and it keeps on giving me "shockwave plugin stopped...
View ArticleNew Prezi Player
Dear All, Today, we released a JavaScript version of the Prezi player. New player? This isn't a big change. We just want to let you know that we're using a different technology to display your prezis....
View ArticleClicking Path to zoom doesn't automatically advance the presentation
I have the ability to click on a path to automatically zoom in, and it will pick up on the navigation path from the point of the view I clicked on... When I share the Prezi, and open it from the link...
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