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I have a customised background image (of a building) and I want to add...

hi there - I have a customised background image (of a building) and I want to insert framed content into each of the windows in the image, but Prezi keeps moving the locaiton of the images (and their...

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Log in error

I have not been able to reach your organisation in any way because the private support or questions are only for paying customers. I am a paying customer and I have a question. A few weeks ago I bought...

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HELP! Prezi does not recognize my e-mail and I need to CANCEL. They charged...

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Can't get the embed code

Hello,I'm trying to embed a prezi on my website. I followed this tutorial, but once I click the Embed button, the only code that I can view or copy is a puzzling${embedcode}bit. Can you help me?

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HI a bracket deleted my whole presentation

HI a bracket deleted my whole presentation and it saved immediately how do i undo this. My whole system hanged and he saved after i have deleted it pls help!!!! URGENT I NID it is a few hours time!!JIS...

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Road Ahead - Need 14-15 additional road signs for curvy road following...

Road ahead - I need to add additional road signs as I continue down the curvy road. The "adding frames/slides" responses is not what I need. I expect needing another 14-15 road signs - so they need to...

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Helloooooo? Customer Support??

This is ridiculous - a year ago I cancelled my account (have the email thread to prove it) and I just got billed again.   I now want to contact Prezi Support to correct this - oh wait, it's only for...

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recovering images from prezi

I have lost my files with the images I put in my prezis. Is it possible to recover those images from my prezis?

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I am trying to upgrade to EDU pro but my confirmation email won't go through.

Yes I checked the email address, it is my log in where you have emailed me previously. Yes I checked my spam folder. Now what? Please. I want to give you money. The email saying I joined "Get...

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My prezi did not save to the website-help

http://prezi.com/fvpncxc-4tz4/?utm_campaign=share&utm_medium=copyThe content is empty-Please HELP!!!!

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Looping Video.

No one seems to give a straight answer about looping a video? I have several 3-sec clips which I want to loop but cannot. Can anyone enlighten me? I can convert into any type but still cannot loop?...

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SOLVED! All clickers working with a full screen browser Prezi.

Hi, Can we add this work around to the portable-clicker support page on the help site. If you only have a portable clicker that emulates mouse clicks then simply follow these steps to enable your...

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Voice over + Autoplay

What should you do if you've added voice over but it still won't autoplay based on the sound?

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Prezi and Windows multi-touch

Dear Prezi, I am recently working with Windows based multi-touch screens. I have done some tests and found out the following (they were all tested with standalone players): 1. recent versions of Prezi...

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ID 10000 !!!

I TRIED TWO TIMES TO IMPORT A PPT. AND EACH TIME THE SAME MESSAGE " Something went wrong" MY INTERNET CONNECTION IS OK SO WHAT? THANK YOU FOR A HELP

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Old fonts problem.

On one of my older prezis, I went on the editor and accidentally changed the font and now that the fonts have changed I can't get them back! Now all the sizes are messed up and It would take a long...

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shockwave crush not allwoing me to edit my Prezi

I'm working on a Prezi for a few weeks now but all of a sudden i can't open it how hard i try, even when i downloaded the PC version. I use chrome and it keeps on giving me "shockwave plugin stopped...

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I HAVE BEEN INCORRECTLY CHARGED ON MY VISA!!!! PREZI INC19/03/14 Card...

FRAUD!

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New Prezi Player

Dear All, Today, we released a JavaScript version of the Prezi player. New player? This isn't a big change. We just want to let you know that we're using a different technology to display your prezis....

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Clicking Path to zoom doesn't automatically advance the presentation

I have the ability to click on a path to automatically zoom in, and it will pick up on the navigation path from the point of the view I clicked on... When I share the Prezi, and open it from the link...

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