Hi,
I got a message last week saying I had run out of storage. I deleted two of my Prezis which had quite a few images in them and it worked again.
Today I've had that same message. So I've deleted my most media-rich Prezi, and nothing has changed. Having deleted a large Prezi loaded with images and videos, I still, for some bizarre reason, have no storage left (having been unable to upload anything since deleting it). I am presenting tomorrow (!) and need to add a section or two and Prezi won't let me.
Please help. This is urgent (and, frankly, unacceptable). I have deleted Prezis to continue to use it (I love it and can't bear going back to PowerPoint) but if this keeps happening I'll have to leave Prezi (I can't afford to subscribe).
Please help!
Many thanks,
Russell
Username: russelldornan
Prezi: http://prezi.com/ppbpsd55l1_u/natural...
I got a message last week saying I had run out of storage. I deleted two of my Prezis which had quite a few images in them and it worked again.
Today I've had that same message. So I've deleted my most media-rich Prezi, and nothing has changed. Having deleted a large Prezi loaded with images and videos, I still, for some bizarre reason, have no storage left (having been unable to upload anything since deleting it). I am presenting tomorrow (!) and need to add a section or two and Prezi won't let me.
Please help. This is urgent (and, frankly, unacceptable). I have deleted Prezis to continue to use it (I love it and can't bear going back to PowerPoint) but if this keeps happening I'll have to leave Prezi (I can't afford to subscribe).
Please help!
Many thanks,
Russell
Username: russelldornan
Prezi: http://prezi.com/ppbpsd55l1_u/natural...