Error message when loading frames.
There is a error message saying :AppName: prezi desktop.exe / AppVer: 0.0.0.0 / ModName: webkit.dll / ModVer: 6531.9.0.0 / Offset: 0000b98f What does it mean? It appears when I try to load frames.
View Article'enjoy edu' upgrade problem
I received the mail saying my count is upgraded to "enjoy edu". but when I log in, it is still public access account. what is the problem?
View ArticlePowerPoint import issue with background colour
Hi Guys I am having an issue with imported Powerpoint slides picking up the Prezi set background colour and not preserving the colour set in PowerPoint. Can you tell me how to correct this please? The...
View ArticleClik here to view.
Prezi(Not Responding) - help!
I have created a portable prezi (as I often do). When I open the Prezi.exe file I can see the prezi but when I try to play it I just get a 'Prezi(Not Responding)' message. I've tried downloading the...
View ArticleSound file 2562 error code, help?!!
Im having trouble inserting a WAV sound file to a frame. It will upload the file 100% but the fails when converting and I get the error message file not supported. Technical Details id:2562. Can anyone...
View ArticleQuestions on playing Prezi in 4, 10 or 20 seconds
Questions on playing Prezi. I'd like to know some things about the playback in Prezi. In the free version you can play Prezi in 4, 10 or 20 seconds, which means that each user can play the slideshow as...
View ArticleMany prezi features not working for me (in Chrome)
I'm having lots of trouble managing the path of my prezi, I cannot double click the numbers to bring up the path like I could before, I cannot delete things from the path and I cannot zoom to frames...
View Articleuploading complex vectorial files
I'm trying to use Prezi for my MA Design project, like a tool for a visual storytelling; I'm using very complex converted swf files (from A.I) but perhaps they are too heavy and the software doesn't...
View ArticleDifferent email address; forgotten password; not able to log in
I registered when I was an undergraduate student. Now I am a graduate student and I have changed email address. My old email address doesn't exists anymore. To make matters worse, I have forgotten my...
View ArticleHow to Edit your posted free account Prezi Presentation.
I have a free account and inadvertantly stopped the editing and it saved it to the web. How can i open it to an editing mode so that I can finish it?
View ArticleI can't upload media: "Storage Limit Reached" despite having deleted most of...
Hi, I got a message last week saying I had run out of storage. I deleted two of my Prezis which had quite a few images in them and it worked again. Today I've had that same message. So I've deleted my...
View ArticleTimline prezumé - changing years
I am using the free provided timeline prezumé and for some reason I cannot change the years on the timeline... is it just me being stupid or??? Thanks! http://prezi.com/bzla52o2x17f/timelin...
View ArticleClik here to view.
Audio: controlling audio start and stop beyond background and frame playing,...
first, how do you allow a song to play for either one time thru (no looping) or how can I have a song play for a set of frames in the path? I want to be able to play embedded youtube videos without...
View ArticleSyncing background music with a video - how to?
urgent - how do i make the background music to play over the video with no stop until the end of the prezi? now it stops in the video (which is silent) and start from the begining the frame after...
View ArticleJoke Prezi is posted and I can't get into the (free) account to delete it?
So I googled myself and a joke Prezi that my daughter created to show me how it works came up. Alarmed, I tried to log into my free account and I got the response that there is no account associated...
View ArticleCan't edit path
I've been working on a Prezi and I am unable to edit my path. The pencil for editing path is grayed out. If I click on a number beside an object, it says "Double Click to Edit Path", but when I double...
View ArticlePrezi took my money and lost my presentation and wants more money.
I made a $59.00 AMEX payment 2013/05/24 for Prezi (receipt and email avail on request). I made a presentation and now it says I have zero presentations and must pay to use Prezi. Please correct this...
View ArticleExport Prezi to Mov/MP4 ?
Can I export a prezi video to an mp4/move/etc file so I can embed it in other videos?
View ArticleHas anyone tried to include a BeeDocs Timeline 3D into a Prezi presentation?
It looks as though it could be done by creating the Timeline, exporting that to Keynote and then exporting the Keynote to PowerPoint that could then be imported into the Prezi, but since I cannot find...
View Article