I no longer have access to my account or the email account I had when I...
I used Prezi when I student taught and loved it, but it took me a year and a half to find a teaching position. Now I no longer have the school email I had when I signed up, but I would like to log in...
View ArticleEven after Deleting Prezis, Storage Capacity Won't Budge!
I have the EDU version of Prezi, and my storage capacity says that it is at 98%, regardless of how many presentations I delete. Is this a bug? Please help--I'm unable to produce any more Prezis at this...
View ArticleLost password and cannot access account
I cannot remember my password. I have tried to reset my password on the Prezi site. The message says that a new password will be sent to my account, but I am not getting a new password. I have tried...
View ArticleNo contact number or refund policy??
I signed up to the 30day free trial for Prezi not realising that you would automatically start direct debiting me once it ended. I have been debited £108 ($159). I did not want to pay for this and...
View ArticleNeed to revert prezi
I saw that something got deleted, so I tried to undo, but it would not come back. Is it possible to revert back to an old save? Here is my prezi link: http://prezi.com/bg1n94kq6lda/edit/#11_4 If...
View ArticleRevert to previous version of my prezi!
Argh help, just looked at a prezi on my laptop which I created on my ipad. It asked me if I would like to use a theme, so I selected one and now all my data has gone. Prezi is blank! Are you able to...
View ArticleSome reasons for, sadly, needing to pass on Prezi
Needing to develop a large PowerPoint presentation, I went looking for PowerPoint templates on the Net and literally stumbled on Prezi. Intrigued, I allocated about 8 hours today to thoroughly evaluate...
View ArticlePrezi will not open
Hello, I am trying to edit my prezi and I cannot access it. When I try to open it, it comes up with a message that says this: "Hups. Bzzr. Oops, trouble with your Prezi!? First try checking your...
View ArticleError Id 2550 the reason is [object]---HELP--- DEADLINE TODAY for PRESENTATION
Hi I can't upload a JPEG or GIF file to my presentation . . . its states error and gives this notice "id 2550 the reason is [object]" what does that mean and how do I fix it . . . I have an...
View ArticleDelete an individual path point
HI there, is there a way to delete an individual path point?
View ArticleHow can I type Arabic in Prezi presentations?
I'm trying to create an Arabic presentation ,but I faced problem in typing Arabic. Is there any solution or supporting tool for Arabic language? Thank you
View ArticleHow to move a large number of path items together
I have a large path and want to rearrange it. Specifically I need to move a large subsection forward. Is there a way to move a group of items in a path to another section in the path without doing it...
View ArticleSelect multiple slides
Hello, So far I do not see any possibility to move / rearrange / change the position of more than one slide within the path. This would be extremely useful. I think of selecting multiple slides by...
View ArticleFont Error occurs in Desktop 4.5.1.
I updated the desktop prezi into ver. 4.5.1 today. When I select themes, the error message below appears for every themes and Japanese font is not displayed. Technical details: id: 1100 the reason is:...
View ArticleFonts will not load.
A prezi I am working on will not load any fonts other than the default helvetica-type one. Is anyone else having this issue? Will it be fixed any time soon?
View ArticleTraditional Chinese problem for new Chinese template
The latest Chinese template and font make did not improve for Hong Kong and Taiwan user. It is a simplified Chinese font and does not work for traditional Chinese font user. Also, user cannot find the...
View ArticleHow do I give different backgrounds to my frames?
I saw a prezi presentation where the background changed when the user clicked to the next frame. How do I do this?
View ArticlePrezi doesn't like .wmv file
I created a short screen capture demo using Microsoft Community Clips. Video is fine, plays in WMP, saved as a .wmv file. File size is 2.53MB, and I have nearly all of my remaining storage available in...
View ArticleMy first Prezi
Hi, I feel so stupid. Trying my first Prezi. All the tutorials make look so intuitive, and I just can't create a new slide. I set a frame around the objects and nothing happens. Nothing is added to le...
View Article