Playing Prezi
I'm having trouble playing my Prezi when I begin presenting it. Can someone tell me what the problem is? Here's the link : http://prezi.com/lf3hked4izhv/ualr/
View ArticleThe dreaded can't select text. Shift and zoom doesn't work!
Up until today, I've been able to select and edit frames. Now I can't select frames or edit images in frames. I've done the zoom out, shift, etc and nothing works. I've had two other people try with...
View ArticleClosed captions/subtitles resource of Youtube's videos
You could allow to use the closed captions/subtitles resource on youtube videos. It could really improve some prezi apresentations.
View ArticleCaptions on tutorials
Why don't you caption your tutorials? The transcribe captions feature on YouTube does a horrible job. Your help tutorials are short and it would not cost that much to have them captioned. I teach at a...
View ArticleAnnouncing Gamma(1) version of UNofficial prezi player for Android
Hi all, just announcing an important update to the UNofficialPreziPlayer for Android; in that sense this thread supersedes the thread on the beta version (http://community.prezi.com/prezi/topi...). I...
View Article30 Day Trial: Account Deletion and Credit Card Cancellation Issues
I started an account for 30 day trial to make sure that this product was a fit for my company. We have prioritized other things and this presentation is now on the back burner. I cancelled my account,...
View ArticleYOUTUBE CAPTIONNING ACCESS FOR EMBEDDED VIDEOS IN A PREZI PRESENTATION
Hi there ! Is there any solution so that embedded You Tube videos in a prezi , display subtitles . (I am preparing a sales presentation prezi and there are 4 videos in it, that I have captionned on You...
View ArticleAssistance needed - Enjoy acct disappeared with all prezis (not deleted by user)
Please assist. I started a trial account the beginning of December and upgraded to Enjoy - cc has been charged. I did not access for three weeks and now cannot log in, lost password said the email...
View ArticleI deleted my account without first cancelling my subscription- Now what do I do?
I deleted my account without first cancelling my subscription- I signed up for the 30 day free trial and never even used the service. I want to make sure my CC isn't charged!
View ArticleExporting/Saving Prezi not possible
I am trying to save my prezi as a pdf but it says "id: 3001 the reason is: ErrorEvent ioError Error #2038" - this never happened before. Exporting a portable prezi does not work either. Can somebody...
View Articlecan't get prezi to upload
I have been working on my desktop, have an early flight out, wanted to finish on the laptop and then present at noon tmo. Been trying for two hours to upload - please help
View ArticleCancel Free Trial Account
Problems Canceling Free Trial. I forgot to cancel my free trial of Prezi because I went on vacation. I just got an e-mail saying that I had been charged $59.00 for a year's subscription which I do not...
View ArticleCharged during 30 day trial
I have been charged straight away after taking up an offer for a free 30 day Pro Licence trial. I sent an email five days ago asking for an explanation to which I have had no reply.I did use a trial...
View Articlerefund
Hi, I opted for a free trial and was charged before the trial ended. I tried to contact prezi but kept getting told that i needed to have a pro account to get premium support. Whilst trying to obtain...
View ArticleDelete prezi
I have a presentation that I would like deleted. I no longer have access to the account. Can someone help?
View ArticleRefund- I cancelled over a year ago and was charged again!!
I click on the "Submit a new help request" button and I get this message "Premium Support is available for paying users only. Upgrade your account, browse our library of support articles or visit our...
View Articleerror 1723 during new version installing
I just received an email from Prezi.com asking me to download the desktop new version on my computer. I did it (Prezi 5.0.6) and tried to run the msi. On my laptom I use Windows 7 professional....
View ArticleClik here to view.
Charged during trial 30 days! And unable to submit a help request as that...
I was charged during the trial month yesterday without a notice before! The second problem is that I cannot submit a support help request because that page is unavailable(See attachment)! The page...
View ArticleWhy do I get a purple screen when I zoom to a frame?
Whenever I zoom to a frame I get a purple screen. But when I zoom out, it is white. What is happening?
View Article