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How do you zoom out to reveal new information that has never been seen...

How do you zoom out to reveal new information that has never been seen before? Doesn't it always shows all the information when you begin?

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New Prezi Player

Dear All, Today, we released a JavaScript version of the Prezi player. New player? This isn't a big change. We just want to let you know that we're using a different technology to display your prezis....

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My prezi will not put up on other devices. I need help figuring out what I...

I log onto prezi from my personal computer but when I try to access it from other computers or devices, the current one I am looking for is not there. I am supposed to present this to my college...

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Refund after 30 day trial period

I was charged for a purchase after the 30 day trial period. I canceled my subscription shortly after I found out I was charged. I have not figured out how to contact a Prezi representative to explain...

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My prezi disappeared :(

I created my Prezi few weeks ago and now I can't find it. It's very important for me, because I want to make there some modifications. Prezi was available under:...

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I cant zooming more on my presentation, I need to present this azap, I could...

hey I need help, I cant zooming more on my presentation, I need to present this azap, I could do this earlear, but now prezi online don't let me do this

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Can't login to my account

I have a pro account and I have recently changed the email for my prezi login is no longer valid. so I can't login to reset the email. Original email adress for my Prezi account is...

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Prezi Desktop Sync failed. help!

Sync failure! Help! OS - Windows 7 Prezi - Desktop application Connection - Directly to router (not over wifi) Firewall - no local firewall, just DD-WRT router firewall (have not had issues in the past...

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Installing Prezi Desktop 5.2 on Ubuntu 14.04

Download Adobe AIR from the latest Adobe release for linux: http://airdownload.adobe.com/air/lin/download/2.6/AdobeAIRSDK.tbz2Create the folder /opt/adobe-air-sdk/Move the downloaded file to this...

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I can't find my prezis using Explore, nor can sombody else

Nobody can find my Prezi's using the option Explore, not by entering my account name, nor by entering the title. How is that possible? I have a free account.If I use the link, everything works like a...

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French forum and Zoom

First, your french forum link bring us to your spanish forum. Does your french forum exist or is that a fake? Too bad!My actual problem is that the zoom doesn't work anymore. I explain : before your...

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CANNOT download as portable Prezi

1.Often no response to the operation.2.The download speed is extremely slow. I have try many many times and cannot manage it3.It stops at 93% several times! 

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I have received a Quick refund from Prezi

I never use Prezi but I was bill so a ask a refund and obtain it immediatlyThanks Prezi 

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Fullscreen-modus dosn't work in the new prezi-player-modus

Fullscreen-modus dosn't work in the new prezi-player-modus

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Prezi application - No connection to prezi.com

Hello,My company wants to purchase the Prezi Desktop and before purchase it, we want to try and be sure that it can be used without Internet connection. I have downloaded and log in Prezi Desktop when...

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How to change my package from one month free trial to student teacher package

How can I change my package from one month free trial to student teacher package without losing my prezi's?

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"Your credit card has not been charged yet." - Yes, it has. Immediately

Hi All,I had a PRO licence 2 years ago, and I wanted to create 1 prezi on Monday, but didn't want to buy a licence for 1 year again. So I clicked on Renewal and the site told me that "Your credit card...

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Request for Refund

I am the one who tried using FREE edition in order to test. However, my money got credited to your company because my account upgraded automatically regardless of my intention.So I want you to refund...

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my folders are not showing yp today

my folders are not loading today

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I forgot my Email Id

I forgot the Email id i was using for this profile, http://prezi.com/user/vgp-y6poiotg/,Can you please help me out?

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