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Student Access without email address

I am a elementary teacher who just signed up for the educator free subscription. I would like all of my 92 students, I teach computer class, to have access to Prezi. This is the problem... They do not...

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Change Language within a Prezi

The Language of my spell check within one of my (important) Prezis seems to have abruptly changed to German (from English). Is there a way to change it back?I only see the language option at the bottom...

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changing email without losing presentations

I need to change the email linked to my account, but I don't want to loose any of my Prezi presentations. Will my presentations disappear if I change the email linked to my account?

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I have been charged for a prezi subscription despite deleting my account,...

I was under the impression that I had 30 days worth of free trial for my PRO account, and was emailed saying my trial would last another 5 days. But I was charged after only four, and am extremely...

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refund

Hi, I have submitted a ticket  and its been 2 days that i have not received a reply except for an automated mail.it is annoying me now as I need refund, I was away from my mails and all i received is a...

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I am trying to login but it keeps saying "unknown email." Please help!!!

My name is Esther Garza. I am cannot log-in to Prezi. I have tried several times and thought my password may need to be changed but when I tried resetting it, it continued to have "unknown email" on...

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Can I embed a website into Prezi? I'd like to have the option to Google for...

Can I embed a website into Prezi? I'd like to have the option to Google for something in the middle of the presentation (as part of a presentation flow...)

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My prezi doesn't work

My prezi does not open a new prezi and don't let me change or saving any of my old ones... I've ready downloaded the last version of adobe flash player and nothing happens, it still doesn't work.....

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Prezi won't install on windows 8.1 x 64 bit

Hi,  I downloaded Prezi from https://prezi.com/desktop/  Follow all the installation instruction (Also meet all requirement)  But after saying "I accept the terms and conditions", nothing happened,...

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Can I pay with direct bank transfer?

Hello Guys,is there another way of paying the anual fee than with a credit card or pay pal ? My company does not pay bills via credit card so i really need to pay prezi on account. Are there any...

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a friend sent me a prezi presentation, but i cannot do anything with it, only...

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Need Refund.

Need Refund. Notification emails ended up in my Junk Folder. Cancelled the account to avoid charge but didn't realize I was late by 5 days because i never saw the notices until your charge showed up on...

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I can't upload pdf's to Prezi. .png files work though.

I can't seem to upload pdf's to Prezi anymore. Only .png files are working at the moment, and the pdf file is only 1 page. I have tried to use the desktop version and the online version. Can you help...

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Refund

My free trial expired and I didnt know about that. Apparently notification mail came to my junk box. I found out that Prezy already charged me today after credit card notification. I am not going to...

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Hello, I like to buy prezi but I don't have a creditcard or pay pal. Is it...

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I like to buy prezi but I don't have a creditcard or pay pal. Is it possible...

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Zooming

When in presentation mode the final screen is too big.  I can't seem to alter how much it zooms in?

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Why will my presentation not load in videos of .avi, .mp4, .mov or .flv formats?

Hi,I want to load in a number of videos to my prezi but it's not letting me load in videos in .avi, .mov, .flv or .mp4 file formats even though they are supposed to be supported. I don't know much...

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Hosting a Prezi on Corporate Servers

If you have the Pro version that allows for offline editing, can you host the prezi from your own corporate web site rather than having to have Prezi host it on their servers? 

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I need my Prezi restored to the original template design (colors, font,...

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