Refund request - my child cancelled a few hours right after getting charged,...
My daughter used Prezi once or twice then decided not to continue using it. However, she cancelled the account a few hours after getting charged. (She missed the reminder email until a few days...
View ArticleDeleted Prezi!!!!
I deleted my prezi by mistake, i was trying to organize my dashboard but i selected the wrong one, im not sure if i can recover my prezi back, if u could do that it'd be great. Thanks
View ArticleCannot open downloaded prezi.exe file on PreziDesktop, please help
I have extended the Desktop license on one MacBook but I do not see a particular presentation that I need in my online account. All I have is the downloaded zip file which after extracting won't open...
View ArticleHow can I have the first slide reflect the entire presentation?
I am creating a path to present my prezi. I want my first slide to capture the entire prezi with all the images complete but, when I use fade in my images are no longer complete. So the first slide...
View ArticlePrezi Desktop version 5.0.6
Does anyone know if "Presenter View" is back on the new version 5.0.6 of Prezi Desktop? I am a pastor and present to hundreds of people per week, and when the option to present on a second monitor (aka...
View Articlemoving image/graph in Prezi
I try to create a Prezi presentation with moving graph e.g on this youtube https://www.youtube.com/watch?v=M0k3giXi8eM at 0:48 second, 0:56 second, 1:06 second, 1:32 second, 1:56 second and specially...
View ArticleChange my email address issues
Hi trying to change my email address and any email i select i click on the emial link and it says the link has been expired. therefore can not change please help thank you
View Articledeleted prezi information
Hello! I have a problem, I just finished a prezi, but all of a sudden the content was deleted, although the prezi still exists , but the big cluster containing all the information is gone. Is there a...
View ArticlePaste Word Text?
I can't copy/paste text from Word document to on-line Prezi. I downloaded Abode Flash and Firewall is off on Safari. I'm on a Mac 10.7.5. Thanx.
View Article"Error 500: Internal Server Error"
When I try to access on of my Prezi presentations, I get the error message "Error 500: Internal Server Error"Not sure what to do!
View ArticleLogging out from all Devices
I forgot my prezi account open on a computer and I can't contact it's owner.As you know a prezi account stay open on a computuer even if we shut down the pc, , so I'm wondering if there is a way to log...
View ArticleI can't syncronized my local presentation to online PRO acc. Appears every...
I can't syncronized my local presentation with my online PRO account. Appears every time this message: "Prezi not yet synced". Can you tell me why?
View ArticlePrezi spell check thinks I am in Spanish when I am not
Everything on my prezi is underlined because my presentation is in English, but Prezi somehow detects this as Spanish. All I can do is turn spell check on or off, not fix the language. This means I...
View ArticleI'm trying to upload my images
I'm trying to upload my images in the accepted format but it's saying the type is not supported and the error message is media_null... does anyone else have this problem?
View ArticleControlling video - zoom, start, stop
I am evaluating Prezi and I reallly want it to work.The challenge is inserting video as part of the path in such a way that;1) One can control the zoom level (i dont want it to fill the screen)2) The...
View ArticleCopy Paste issue
Hi, I am unable to copy and paste text into my prezi from Microsoft word. I've tried every way I know how- command+v, edit paste, right click. Nothing works or gives me an error message. What is...
View ArticleGreek symbols
Hi guys, I'd love to be able to use prezi, but the lack of support for Greek symbols and equation tools is making it really difficult. As a starting point, it would be brilliant to be able to...
View ArticleI can't use PayPal or a Visa Card
I've tried signing up for the Pro account using my VISA Debit card and it just keeps saying "Enter a Valid CCV number", when I've used the card numerous times already. I tried using PayPal and I always...
View ArticleRevive my project
Is there any way my university assignment can be revived :( please help mehttp://prezi.com/66hm-uqfbo40/?utm_campaign=share&utm_medium=copy
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