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No connection to prezi.com on Mac

I'm trying to use Prezi desktop on a Mac and it cannot connect

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Share a Prezi presentation in fullscreen mode doesn't work any more?

Until now you have been able to share a Prezi presentation that will open directly in full screen mode just by adding /view/ after you prezi link. See example...

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Refund - is it possible?

Hi there,I published yesterday a post about refund.But someone deleted it? I wrote about my son that forgot about account and I would get my money back.What about the refund? Is it possible?If yes, how...

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PDFs taking a very long time to upload

No matter what kind of connection, or which computer (pc or mac) I am using it takes a very long time to upload a pdf file. It can take up to 5 minutes to upload a document based .pdf that only...

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I cannot upgarde from Public to Edu Enjoy!

I have tried to upgrade from the desktop installation and bylogging in online, but there is no difference. I do not receive the 'Verify your e-mail' from Prezi and our mail servers do not register any...

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Problem to get my edu enjoy account

Hi, I'm just making my acount on prezi and I can't use the link on http://prezi.com/profile/upgrade/edu/ to upgrade my account to edu enjoy, the link seems to be dead or something like that, is this...

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Upgrade to EDU account

Now that I have changed to my EDU email, how do I upgrade to an EDU account?

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Deleted account but no subscription

Hey all! I signed up some days ago with the Pro free trial. However, I deleted my account because I realized I don't need Prezi in this moment. The problem is that I just deleted the account but not...

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Prezi does a terrible job in presenting its product to the consumer.

What I am trying to find out is if I can see the templates first? I will need to get excited about a template before I subscribe. Will you help design a template and what does that cost? And last but...

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Somehow created two accounts under same email ???

I created an account for a school project, only to try and log in the next day but being unable to. I would receive the "invalid login" upon trying to login, and since I was at school and email is...

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Change my email address issues

Hi trying to change my email address and any email i select i click on the emial link and it says the link has been expired. therefore can not change please help thank you

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I've lost my presentation during a collaborative class session. How do I get...

I have lost all my presentation during a collaborative class session. How do I get access to version control so that I can recover my lost data?

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Cant login, (paid account but no access to support unless logged in!!!)

Cant login, user name should be correct as is showing on all devices, clicked reset password link nothing has arrived. Help I need to do a Prezi for a client meeting. (paid account but no access to...

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Prezi, no Android, and False Advertising.

Prezi, no Android, and False Advertising. Prezi claims to work with all your devices. Yet it does NOT work with Android, which is the MOST popular mobile OS. Change your advertising or develop an...

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Saved Prezi versions disappearing.

Last week and now today I was working on my Prezi document, clicking "Save" every few minutes and again right before I closed it.  I also went through it thoroughly before closing to make sure all...

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ConnectEd not a fully Pro license? Where's the storage?

I have an issue with the way Prezi is upgrading our teacher accounts.  We applied and received Pro upgrades from the ConnectED promotion, but our teachers are not seeing the upgrade in storage.  This...

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Voice overs.

I can't seem to get the voice overs to load.  It loads and then stops on the converting part and tells me there is a technical problem, something to do with the callback? I have tried doing this from...

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"Error 500: Internal Server Error"

When I try to access on of my Prezi presentations, I get the error message "Error 500: Internal Server Error"Not sure what to do!

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Importing images into Prezi with alpha channel?

Does anyone know if there's a way to bring images into Prezi with an alpha channel? Otherwise I can only bring in rectangular shapes or use the built-in shapes.

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I have downloaded the Prezi for Window and start to install; I have ticked...

I have downloaded the Prezi for Window and start to install; I have ticked the "I agree" and "next" but nothing happens.

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