Why doesn't my online percentage of storage change when I delete a prezi?
I do realise that, as a free user, I only have 100 MB of online storage. Still I do not really understand, why it still says that I have only 33% of storage left, although I did already delete 2 of my...
View ArticleContent has been deleted from my prezi!...
PLEASE HELP! Hello, I was currently working on my presentation on the online prezi site and it was almost completely finished.. now half of the content and the format for the slides has been deleted...
View ArticleI am new to Prezi. I would like to have my students use it but student email...
I am new to Prezi. I would like to have my students use it but student email is blocked at our school. Are there options? Helpful tips?Also, is there a way for students to send their prezi to me? I...
View ArticleI forgot to cancel my membership before the end of the free trial
can you cancel the payment and then charge a different card? I know this is "my bad", but it would really help if you could help me make the best of a crappy situation. I know I cannot get refunded...
View ArticleWhy after upgrading to an Enjoy account do I still have no control over...
I upgraded my account to Enjoy. When I click to change the privacy settings on my Prezi it will not allow me to change to hidden or private saying I have to upgrade first but I already have upgraded....
View Articleemail change. cant login to paid account!
I have a paid account. I used joshua@alum.iup.edu to register. Are you able to send the password to ostrich_burger@hotmail.com . I can't get to any of my presentations! I hate posting my personal info...
View ArticleFor some reason I now can't upload pdfs or ppt in prezi. Also have various...
For some reason I now can't upload pdfs or ppt in prezi. I also have problems when clicking on the save and exit button and it doesn't direct me back.
View ArticleMy password reset email has not arrived
My email is a school address so I cannot change the firewall or security settings. I have a presentation due tomorrow, how can I access my presentation.
View ArticleMy prezi has lost content that was available before- can you help me recover it?
http://prezi.com/tkipc21g6pep/edit/#0_24309637Many of our slides are now blank where there was content before- can you help us recover it?
View Article"Prezi player will no longer support animated or interactive SWF files"
I guess I am not the only one who is a bit disappointed with your decision of stopping support interactive swf files in prezi. However I am still looking forward to see what new feautures can bring the...
View Articlechanging email without losing presentations
I need to change the email linked to my account, but I don't want to loose any of my Prezi presentations. Will my presentations disappear if I change the email linked to my account?
View ArticleCannot play prezis using the NEW PLAYER; old player works
Nothing works with the new player; I can revert to the old player and everything works. How can I share my prezi such that the old player plays it.
View Articlepdf won't load
The last two days I can not input any PDF files into any of my prezis. It just says "processing" and continues for about 30 seconds before it says this file type is not supported. I've tried numerous...
View ArticleEmbed Video
Is it possible to embed video in Prezi? We cannot use YouTube because the venue does not have an internet connection.
View Articleschool account for education plans problem
Hello to whomever it may concern,I recently have tried to make an account with the educational plan. Unfortunately, I have tried to make an account like 10 times now because the confirmation email will...
View ArticleStopping an audio
I have an audio at the start of my presentation which I want to stop once it has played the first time. Is there a way of doing this as I don't need to have it continuously playing.
View Articleforgot email
hello i need help to recover my email. im a premium customer i have my card number if you need proof. please reply my email is antonioj0420@gmail.com.
View ArticlePDF viewing via email
Working to save my Prezi as a PDF for emailing. After I send it via email, what method should the receiver open it to view it as a Prezi if they are not a Prezi subscriber? Are they just stuck viewing...
View ArticleLost all of my data
https://prezi.com/o9ypxuxjjg69/the-im... this is the URL of the prezi that I have lost data on. I had about 12 slides about the immune system for class. When I logged in today I had lost all of these...
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