Refund policy
You charged a whole year subscription, I cancelled, still I didn't get my money back and my presentations are gone, I need someone to talk to about it.
View ArticleI upgraded from Enjoy to EDU Pro but my Prezi for Windows still thinks I am...
Upgrading account not recognized by the Windows application
View ArticleWhy after upgrading to an Enjoy account do I still have no control over...
I upgraded my account to Enjoy. When I click to change the privacy settings on my Prezi it will not allow me to change to hidden or private saying I have to upgrade first but I already have upgraded....
View Articleupgrade
I want to upgrade my account but it doesn't work! I fill in the form, I accept the terms of use but than nothing happens. I really want the upgrade!!!
View ArticleHI could you please help me recover a deleted prezi...
HI could you please help me recover a deleted prezi by reverting to an earlier version http://prezi.com/favipibpzray/?utm_campaign=share&utm_medium=copy&rc=ex0share
View ArticleLost all my content and my Prezi all together and I NEED IT TONIGHT.
First Lost all the content on my prezi now the entire prezi and all my prezi's have been removed from my account> I have spent months working on this prezi and everything is gone and it is due...
View ArticleLost all the text on my prezi!! Please help
Lost all the text on my prezi, located at https://prezi.com/uitnh4ei9zwg/copy-of-muslim-scientists-contributed-much-to-the/
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Sync with Prezi from desktop app is problematic
Hi, I edited my prezi locally, then i hit the sync with prezi.com button and it has been removed from the "only on my computer' tab. However, the upload is stuck (see screenshot), where can I get my...
View ArticlePath-Speed
It would be great if the path-function would allow users to set the speed in which a specific path-point will be accesed.
View ArticleGuide to Prezi accounts - License types and pricing
Hi All, There are some topics in the forum about accounts and pricing but I would really like to wrap up this topic and clarify these questions here. Currently we have three types of licenses for...
View ArticleMy 3d background has disappeared!
I can't seem to be able to restore it or even find the same template on a new prezi. It has a white brick wall background with downlights and a wooden floor. anyone know why this has suddenly happened...
View ArticleRefund - is it possible?
Hi there,I published yesterday a post about refund.But someone deleted it? I wrote about my son that forgot about account and I would get my money back.What about the refund? Is it possible?If yes, how...
View ArticleRefund when cancelling account within 30 days
I upgraded to a Prezi Pro account on 28 Oct 2014.I was informed that: "Your credit card has not been charged yet. If you decide to continue with Prezi, we'll automatically charge your card in advance...
View ArticleVoice-Over and YouTube video
A voice-over plays at a path step, then you watch a YouTube video at the same step, when the video stops playing, the voice-over plays again. How do you stop it playing again so you can just go...
View Articlehebrew support
we've been working with a large corporate client who want some interesting and impressive presentations... eventually we sold them on the idea of Prezi and they were quite impressed. our clients...
View ArticleShift function problems! Prezi only pans when I want to select multiple...
I've just started using Preze and now my shift button does not function. When I press the mouse button and try to select multiple objects prezi's pan hand appears and just starts panning. I've probably...
View ArticleI can't open page of summit a new help request but want money back
Hi you guys! I happened to receive a $59 bill and originally want to get my money back. By accident, I cancel the subscription. Now Summit a new help request is no longer available to me. How can I get...
View ArticleMy students are unable to join the remote presentation at the same time. Help!
I tried to present remotely to a group of students (10-25 depending on the class I was teaching) and when I sent the link, only one or two students were able to join the presentation. We are all using...
View ArticleDeleted content
Hi. I had just finished a prezi for school and 90% of what I had done deleted. I have the link here if that would help. http://prezi.com/bprsxgntnkma/edit/#56_156106 Thanks!
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