Paypal problem
Hello, I have a problem with renew my prezi account by Paypal. Especially when I choose method Paypal and agree with terms. Then I click on renew my licence, the new window tell me this : "Payment...
View Articledesktop Prezi do not login
Hello. I signed prezi with facebook accouunt, downloaded prezi desctop 30 days free and when I want to log in I have to put user name and password. when I put my facebook data it doesn't let me in, so...
View ArticleI downloaded prezi desktop but still it wont let me log in, why?
I created an account with the 30 day trial for free logging in with my facebook account, then updated it immediately to the eduenjoy with my college email address. Everything works perfectly when...
View ArticlePrezi Desktop : Technical details: id: 1100 the reason is: Event [Event...
Im using Prezi desktop I created new Prezi project. When i tried to change the template It gives this error : id: 1100 the reason is: Event [Event type="fontLoadError" bubbles=false cancelable=false...
View ArticleCan you control the levels of 3D backgrounds?
I'm building a Prezi with multiple 3D backgrounds, and I'm having problems figuring out how to control the "level" at which the backgrounds change in my presentation. Seems like I should be to raise or...
View ArticleHow do I get support, when I cannot log in ?
There is something wrong with the communication with Prezi, could be a wrong email, when I signed up. The problem is that I cannot log in and therefore there is no support what so ever ! How do I get...
View ArticleCharge
To which email address I can contact so that I'm not charged anymore?! I cancel my account as it was requested but I'm still being charged! Thanks in advance.
View ArticlePICTURE UPLOAD, picture doesn't appear in the prezi
I can't upload pictures into my prezi. Do you have any ideas? No mesage appears when I try to upload it. The internet connection and the requirments are ok. Here's the link to my...
View ArticleChanging installation location for Prezi Desktop
The Prezi Desktop Guide mentions that you can select where to install Prezi Desktop on your computer. I never get to see the screenshot that comes with it in the guide. The msi that I download from the...
View ArticleForgot my Email Log-in
I first signed up with Prezi in 2011 and will begin using it again this year for my work. The previous account I made was for personal use. I can't remember the email address I had used then. This is...
View ArticleFlash animation: automatic start...
Hello, How to insert a flash animation in prezi which will start just when it's display on screen ? Explication: I insert an animation which is composed by two images. How can I make that the first...
View ArticleNot enough memory for prezi to load
The Prezi in question is here http://prezi.com/x8mqwrlgkspr/apta-el... I recently was playing around with a .swf object and added it to this Prezi. Now when I zoom out I get the error, "There is not...
View Article.swf files don't show up on iPad
For some months I am using Prezi in combination with the iPad. I save .swf files from Illustrator and they were working pretty good, but for some days / a week. Prezi on iPad doesn't show the .swf...
View ArticlePrezi Remote for iPhone
I really want Prezi Remote for iPhone, which enables us to control Prezi for iPad wirelessly with iPhone. It enables presenters to act more freely. And hopefully, it should be able to connect one...
View ArticleEmbed Live Presentation
How can i embed a live presentation by iFrame? Prezi.com denies it: Refused to display 'http://prezi.com/XXXXXXX/present/?fol...' in a frame because it set 'X-Frame-Options' to 'SAMEORIGIN'.
View Articleyoutube videos starting automatically
The youtube videos in my prezis start automatically as the presentation (full screen) reaches those videos. Would it possible for the viewers to play and stop the videos when they want?
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We could not load one of the fonts. id: 1100 the reason is: Event [Event...
After I’ve Downloaded a portable Prezi, I then uzip the file and open the Prezi file. I get this message when I open the offline Prezi file "We could not load one of the fonts. id: 1100 the reason is:...
View ArticleNon-working videos
Dear Prezi, I insert videos into my prezi, but it doesn't start. I see the black frame of the video, but can not start it. I've tried with differenct formats, but none of them works. What to do? Peter
View ArticleHelp! I've forgotten my email for Prezi. Please help me recover my account!!
Hello! I forgot the email for my login account! I need to get back into that account ASAP! My account is http://prezi.com/user/v46e18tlaysr/.
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