How to stop the presentation from loading from random spots on the screen
I have 9 pages in close proximity in the prezi I am putting together. No matter how I centre these boxes on the grid on top of the background the prezi never loads the presentation as per the centre of...
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I can not see TEMPLATES with EDUCATIONAL ENJOY account
I have the EDUCATIONAL ENJOY version of Prezi for students and educators and when I sign in I can not see any template, is empty. I also have a NORMAL account and with that, I have not any problem, I...
View Articlecommon problem id 2110
i got also the id: 2110 the reason is: Event [Event type="stateChange" bubbles=false cancelable=false eventPhase=2]. by the way the file format of the video is .flv from youtube. how can i successfully...
View ArticleInappropriately charged/upgraded to pro account post free trial
Was surprised and shocked when my account was automatically upgraded to Pro account without any renewal email being sent informing me of the same. This was mentioned when I signed up for the free...
View ArticleChanging email address on an Edu account
I have an education account, but have changed universities... I'd like to change my old .edu email address/login to my new .edu email/login. How can I do this?
View ArticleNot enough memory for prezi to load
The Prezi in question is here http://prezi.com/x8mqwrlgkspr/apta-el... I recently was playing around with a .swf object and added it to this Prezi. Now when I zoom out I get the error, "There is not...
View ArticlePrezi to PDF
I need to convert a prezi to pdf but can't seem to find the "Print to PDF" option in the File menu that this resource: http://assets.cdn01.prezi.com/assets/... says I should see - PLEASE HELP
View ArticlePrezi did not save entire presentation
My entire Prezi did not save even though I clicked save often while working. I clicked save several times before exiting and each time it would tell me that it was saved at x time. When I open the...
View ArticlePDF wont import into Prezi
I have imported a pdf before with no problem - but today it's not happening?
View ArticlePlease Help restore previous version of my prezi!
I lost some frames in this prezi and really need tham back any help would be greatly appreciated!http://prezi.com/cjpl3dqmhpzk/edit/ Thanks, Alec
View ArticleFor-Profit University Education Account
I work at a for-profit university called West Coast University. We have emails at the univeristy ending in .edu. I was wondering if we could still use the educational pricing to get an Enjoy Edu account?
View ArticleI can't find my Enjoy Edu account.
I can't find my Enjoy Edu account and I can't create a new account since my work email is in use. HELP!
View ArticlePrezis still available, not appearing in 'Your Prezis' view
Hello. I've just logged on to Prezi (free account) to find that all my Prezis are missing? I can access these directly by url (e.g. http://prezi.com/yt9rmarlrlra/strateg...) and in this view I can see...
View ArticleNow what?(*&&^^%$*^%$%^#%$@)
Is there a way to solve this problem? I am a paying member of Prezi and I just created a 20 minute presentation for the entire student body to be viewed tomorrow! The staff has 10.5.8! Many of us have...
View Article"No prezis found" after logging in
After logging in, my account states :"No prezis found". There should be quite a number. When I check my Account Settings, it states that I have a "PUBLIC ACCESS subscription". However, I switched to an...
View ArticleMusic Plays Continuously, Can't stop it
Stop the music! I have a link (from a MS Word document and on a webpage [embed]) and they work fine. Everything plays. However, the background music will not stop. No matter what I do to play or pause...
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Unable to view prezi uploaded onto account
My prezi has uploaded to my account and said 100% success. However, it does not open when I click on it. It just sits there with a blank frame and the blue line on the lower frame which indicates...
View ArticleProblem signing up for EDU licence
I am trying to get an edu licence from Prezi but the email is not coming through to my ...@....ac.uk address. Is there a problem with .ac.uk address - these are addresses for academic institutions in...
View ArticlePrezi really slow to react whilst editing
I'm creating my first Prezi and I have imported around 35 swf images. These images were exported from Adobe Illustrator. I have since seen that apparently swf exported this way will cause a problem...
View ArticleCan ́t load files on Prezi
Hello, I have a serious problem, I am not able to load any kind of image to my prezis, When I try to upload something it starts loading the file but never ends, it shows the blue loading circle and...
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