I cancelled my account, but was still charged. Please refund me what was...
I cancelled my Prezi account within the allowed amount of time given my trial, but I was charged $59 on November 21st. I need to find out how to get a refund and make sure that my account has been...
View ArticlePowerPoint does not import all information.
I have a PowerPoint with callout boxes with text. When I import the PowerPoint only half of the callout boxes appears and none of the text. How do I resolve this problem?
View ArticlePowerPoint not importing completely.
I am attempting to import a PowerPoint with callout boxes containing text. When the import is completed the callout boxes are incomplete (only half of them appear) and no text appears. Please advise.
View ArticleI have used 100% of my space and can't do anything to fix it even after...
I have an EDU account with the user name; rradford @ sd35.bc.ca I am maxed out at 100% even after deleting some old projects. The vast majority of the prezis attached to my account are shared with...
View ArticleCan I vary font type and size in a prezi?
I would like individual words to have different typeface and size to vary the appearance. Can you help?
View ArticleRefund request for the auto charge
Hi, I just ended the trial on 12/2/2013 and I did not wish to continue. My account was automatically charged $159. I thought I should have received a notice email 5 days before the trial expired but I...
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I zoomed in too far
Okay, so I zoomed in a little too much and then created some objects. I confess: I'm guilty. I'm sorry. Now I want to undo my sins. Alas, I can't delete the concerned objects anymore, because...
View ArticleCan't undo!! Help!
I need help! I can't undo changes I made... I need to revert back to a previous save time (approx. 7:30pm). How can I do that?!http://prezi.com/fl7my1dlnsyh/the-imp...
View ArticlePrezi stops itself on Autoplay
I am playing my Prezi on Autoplay in a waiting room and need to play it for a long period of time. After a couple of hours to Prezi will stop itself. Is there anything I can do? Thanks!
View Articlehow do I create a new slide?!
Sorry for this incredibly stupid question but how do i create a new slide? i designed one and am done with it but now i'd like to continue.. help please!
View ArticleCan't animate frame contents. Yes, there is a path point to the frame.
I have a variety of group and ungroup content in a frame and I can't animate it. There is a path point to the frame, but when I click the start and try to animate the contents, I can't select anything...
View ArticleSuddenly, I can't upload images due to "There is no more space on your...
Suddenly, I can't upload images due to "There is no more space on your account" though I've deleted enormous space from my account. How so?
View ArticleNeed Prezi Reverted to Earlier State
Hi, I need someone to revert my Prezi (Cell Cycle Prezi- Maxwell) back the state it was on Wednesday, 11/20. Thanks.
View ArticleCannot access account after education upgrade
Hi there, my problem is that I cannot login nor reset my passwort. I just discovered Prezi. After registering with the email xharti@googlemail.com. Shortly afterwards I registered my educational email...
View ArticleCan you use Prezi for something like a flow chart? (Process with multiple paths)
I'd like to make a simple flow chart with Prezi - where you might have a direct path and a side path to the same point - is something like this possible?
View ArticlePrezi account (bought for one year) expired after 2 weeks???
I bought Prezi at 2013/11/18. Today Prezi desktop (4.7.5) is telling me that my account expired. Please help!
View ArticlePrezi crashed!
All the text and pictures I had inside a circle frame in my prezi presentation crashed and disappeared... Is there anyway to get it back? My presentation is tomorrow...
View ArticleEdu account without an University email
Hi, I would like to upgrade my prezi account to an Prezi Enjoy Edu but unfortunately we do not receive an email address linked to the University we only have a Yahoo Group for updates and course. How...
View ArticleZoomed Away Prezi
I was working on my prezi, and then suddenly i had the zoomed away prezi problem. I really need that presentation, so i was wondering if someone could help me with that, please. My prezi is:...
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