Lost my presentation because I changed of uni
Dear Prezi, I did a prezi via an account open with my previous university email but I changed of uni this year. I'd like to use the same prezi base but I cannot loggin my former account. Could you find...
View ArticlePrezi got erased!
I was done with my Prezi and tried download to PDF and while I was waiting for it I hit save and when it downloaded it was blank and the Prezi was gone!!! Please help!!! Where did my Prezi go?
View ArticleTrying to sign up for a prezi education account - no confirmation e-mail
I've tried to upgrade my account to an education account using my .edu e-mail address but after 6 attempts using 2 different browsers, and having checked my spam/junk folders, I still haven't received...
View ArticleCan't delete object
How do I delete an object that when I try to edit the path (and click to delete the object) it says: "Your last action could not be performed. The object is too big or too small etc." and it won't let...
View ArticleUpdate is inconvenient! Give us back the ability to manage .pez files!
I manage all of my files the same way - in my folder system in Finder. With the new Prezi Desktop update, there is no"Save as" feature, Meaning I can no longer use my folder system to manage my Prezi...
View ArticleStopped loading when gets to half of E of PREZI.
I tried downloading my presentation with Chrome and Firefox and all of them either failed or stop loading when reached to half of the E of PREZI. Please help me, this is my midterm grade and its due...
View ArticlePrezi for Mac OSX 10.5.8
Hello.. I am an Graduate Student and new to Prezi. Its great to Present with Prezi! My Mac is 10.5.8. Can you provide me the Prezi for my Mac OS? I am in badly need of it..! Thanks.
View Article"The content you wanted to modify was too big or small to fit on the canvas"
Please help me. I get this message when i'm trying to resize some object. I need this present on Thursday for a school exam, so i really need your help. Can you solve my problem? Thank you so much....
View ArticleI have EDU pro license but my desktop prezi still not active
Before this license I used to have the free one, but after I upgraded it to EDU pro the desktop prezi still not activated, what to do to activate it?
View ArticleNeed presentation restored, very urgent
Half the slides from this presentation seem to have disappeared. Don't know how that happened. But it appears that you can revert to older versions. If so, that would be a lifesaver. The slide deck is:...
View Article30 day trial started too soon!
I just downloaded prezi desktop so that i can prepare for a presentation that will take place in February, however, upon downloading it, I was informed that it was only a 30 day trial and it will...
View ArticleClik here to view.
Problem after the lastest update
My mini Ipad Retina can't open the prezis saved in it after the lastest update. It's loading for ever...
View Articlemac 10.5.8
I have been using Prezi successfullly for a few years now; but I am now told that I need to download a new Adobe flash to make it work - and it won't load to a mac10.5.8 - which is mine - does that...
View ArticleCannot edit my prezi
Hi, I can view my prezi but not edit it http://prezi.com/9udmq9vlq--n/5-steps... Please could you advise? Have requested that our IT department allows us to download the desktop version but this may...
View ArticlePrezi offline doesn't work on Mac
Hello, I want to start my prezi offline but it doesn't work. I tried to re start the software and the computer, without any result... How can i do to fix it ? I need to use prezi offline and i payed...
View Articlemac 10.5.8 - unable to use
I have been using Prezi successfullly for a few years now; but I am now told that I need to download a new Adobe flash to make it work - and it won't load to a mac10.5.8 - which is mine - does that...
View ArticleHow can I customize the landing page frame?
Is there any way to choose or set the frame that appears in the prezi window on the landing page? I'd like to have the first frame appear. As it is, the whole messy canvas is shown. I can't find any...
View ArticleMy prezi is tiny and I cannot add frames
My prezi - http://prezi.com/lheq-hn5ybaz/edit/ - has become tiny in the preview screen and I no longer have an "add frame" button, and I cannot add a frame to the path by creating one. I'm not sure...
View ArticleIs it possible to create an index of frames that can be navigated with (like...
I want to be able to navigate my Prezi as usual, but also create a contents list, where I can click to jump to particular frames within my prezi without navigating through it all. Any ideas?
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