Although the Prezi web page (Pricing) says "Don’t worry, we will email you each year to remind you of your upcoming renewal." ... I did not get any such email and was auto-renewed (USD159) for something which I no longer needed. This happened May-end 2013. Out of sheer frustration - and not a little anger - I immediately cancelled and deleted the account on the same day. I even went so far to launch a verbal tirade via one of Prezi's comment forms to show just how *issed off I was with matters and Prezi's way of handling renewals. That (the account cancellation and deletion) - I know find - was a mistake, because I can no longer use Prezi to edit my existing Prezis on my desktop. As per the email I received ("Once you cancel, you won't be charged again, but you are responsible for charges already incurred."), that seems fair... but now I can't use what I have already paid a year's worth of subscription for. So, how can I start to use again something for which I have already made payment..? Thank you.
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