What happens to material produced if I cancel after trial period?
What happens to the material produced during the trial period should I decide to cancel after the trial period. In particular, what happens to presentations that have been created in private desktop...
View ArticleFade in animation not working
Animation not working. I'm having problems with the animation tool. It doesn't recognise grouped items and other objects, so I'm not allowed to animate them.
View ArticleHow can i get license Pro for the whole company???
How can i get license Pro for the whole company i work in?there will be only one account(mine) and i'll have to give my login and passward to my collegues, right?It will cost $159/annualy?
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Right color code but different appearance
Hi, Unfortuntately prezi suppport is not responding (although I am a premium customer) so I ask the community for help. I need the circles and brackets exactly in color code #FF00000 (dark red color)...
View Articlepoor subscribtion
First, your support website is totally unhelpful. When I was trying to find section for subscribtion support I could not find it so I am writing in here. Secondly, my questions include two accounts...
View ArticleUnknown email
Dear Prezi, I cannot log in with the credentials I choose yesterday, please help Name: Edward Nordendahl Email: edward.nordendahl@bulgarihotels.com
View ArticleThere is not enough memory for this Prezi to load.
"There is not enough memory for this Prezi to load. Please try to close other tabs and applications and reload the page!" I'm having the above problem with my prezi presentation titled "Practicum...
View ArticlePrezi for Android?
Is there a Prezi app for Android devices in the works? I know there are many people out there, including myself, who prefer the Android operating system over iOS, and we would love the ability to...
View ArticleEmbed Live Presentation
How can i embed a live presentation by iFrame? Prezi.com denies it: Refused to display 'http://prezi.com/XXXXXXX/present/?fol...' in a frame because it set 'X-Frame-Options' to 'SAMEORIGIN'.
View ArticleCharge to Account after Reverting from Free Trial to Public Account.
Hello, I was alerted that my free Prezi subscription would be expiring yesterday and since I had not heard from my Director on if they would reimburse for the presentation software cost, I went into...
View ArticleRenewal account cancellation deletion subscription cannot use desktop version
Although the Prezi web page (Pricing) says "Don’t worry, we will email you each year to remind you of your upcoming renewal." ... I did not get any such email and was auto-renewed (USD159) for...
View ArticleComo deletar uma cópia do prezi?
Na minha conta tem uma cópia de um prezi de outra pessoa, onde a mesma pediu para eu retirar, mas infelizmente não tem essa opção de deletar a cópia da minha conta. Gostaria de saber como faço para que...
View ArticleCuidado con la versión de pruebas, ¡¡¡luego no puedes darte de baja!!!
Me di de baja del servicio premium tras la fase de prueba y me han cobrado ¡¡¡UN AÑO!!!! Mandé un correo para que lo solucionaran y no contestan. Un timo.
View ArticlePrezi License Not Activating
I purchased a Prezi license for my business, but when I login to the desktop application it says that I have 30 days left in my free trial. Is there a reason my account has not been updated yet?
View ArticleNot Receiving Edu Account Link via Email
I have yet to receive my Prezi Edu account link. I have tried twice and received nothing while other students have received theirs. I attend Fanshawe College's Business Marketing Program in London, ON...
View ArticleCanceling subscription after free 30 day trial
what is the customer support number to call. I have been charged for the annual subscription but I want to cancel it and ask for refund because I am not planning to use Prezi private account
View ArticleI Deleted Account before I cancelled Subscription
Hi there, I deleted my account within the 30 days trial but have just learned that this doesn't cancel my subscription. Now I've no access to return and cancel payments. Is there a solution you can...
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