This error message does not indicate a problem with your prezi but the video you are trying to add. It may appear due to one of the following reasons:
https://support.google.com/youtube/answer/3037019?hl=en&rd=1
- A video is in the process of being uploaded.
- Your Internet connection speed is slow or inconsistent.
- A video is being removed, or having other issues.
https://support.google.com/youtube/answer/3037019?hl=en&rd=1
- Refresh your browser's page.
- Change your video's quality to a lower setting. Wait for the buffer bar to start growing before clicking play in the video player and switching back to your preferred setting.
- Try closing other tabs if you have multiple tabs open in your browser.
- Upgrade your browser to the most recent version.
- Update your Flash Player. You may need to install the latest version of Flash player in order to view the video. - http://get2.adobe.com/flashplayer/
- Enable Javascript in your browser.
- Clear cache and cookies and restart your browser before accessing your video again.
- Try viewing the video on a different browser or computer, if you can.