I have a file with 100+ images though most are pretty small. Prezi was doing really well until I tried to reopen the file just now. It opens up instantly and then hangs. I cannot pan, zoom, or access any menu item without prompting an infinite spinner. I'm on a MacBook Pro with 16 GB of memory and even when it's spinning, it hasn't used up anywhere close to the memory limit. The CPU is at 0%. Unfortunately, I can't upload the prezi to a url because the program is unresponsive. The file is 58.5 MB -- underneath the recommended limit. I've updated to the most recent Prezi version (4.6.2). I'm not aware of having any out of the ordinary zoom limits either.
I've had far more complex files that have worked fine with Prezi. This is the first pretty major performance issue I've had over the last few years. I'm here in SF and willing to travel to the office to get the issue fixed if necessary.
Any thoughts?
Thanks so much!
I've had far more complex files that have worked fine with Prezi. This is the first pretty major performance issue I've had over the last few years. I'm here in SF and willing to travel to the office to get the issue fixed if necessary.
Any thoughts?
Thanks so much!