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Unable to login using my FB particulars.

I've signed up using my FB account and downloaded the trial version. After installing, I tried to log in using my FB name and password but it keeps getting rejected. Please help.

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prezi hangs upon opening

I have a file with 100+ images though most are pretty small. Prezi was doing really well until I tried to reopen the file just now. It opens up instantly and then hangs. I cannot pan, zoom, or access...

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Problem loading Prezi following loading update

Prezi notified me that an update was available. I loaded it - and now message says "problems loading your Prezi - make sure you have the latest version of Flask (I have) and check your internet and...

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Can anyone please tell me how I can turn down the volume of the backing music...

I am doing a presentation for uni. I have uploaded a backing song, but it plays over the top of videos when they are playing. Is there any way that I can turn the backing music down whilst videos are...

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How to use a remote presentation device for prezi in 'full screen' mode?

I am using a remote presentation device which allows me to control the presentation from a distance. However, in full screen mode, the remote device doesn't seem to be working. What should I do?

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Terms of use for education

Your terms of use say that a user must be 18 or older. What about Prezi for education?

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id: 1000 the reason is: Error Error #1009 null

i will teach the prezi for the teacher in hong kong next week. however, suddenly i find that the prezi cannot chose template " chinese". why cannot support template "chinese" ????? We could not load...

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How do I change my education email?

I'm trying to change my email, from one school to another. But whenever I click the confirmation link in the new email's inbox, it says that the link has expired. What am I doing wrong?

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Account Issue- urgent.

I remember my passowrd and account name, but the system says the email that I have entered is "unknown". From what I remember, i registered with my school's email. However, it wont let me login Please...

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Help, Im not able to edit and open my prezi!

Hi, Im not able to open my prezi for editing, and I cant watch it as well (IO_ERROR). Unfortunatley I closed the browser without saving before this problem. http://prezi.com/o3ael5f21k4p I have to make...

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Portable Prezi won't open

I have downloaded a portable Prezi, but cannot get it to open. This is strange because I did this successfully with two Prezis I created last year. I notice that the portable prezis I downloaded last...

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I can`t open an old prezi file.

hello To all, Looking forward to know, why I can't open an old prezi file in the last software version? the size of the file is 100MB. there is a restriction of file size? thanks in advance kind...

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image turns orange when zooming

Me and my friend are working on a single prezi which is supposed to be highly zoomable and usually we're editing it at the same time.However we constantly get error messages that the content is too big...

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I keep trying to play my Prezis and I get this error: IO_ERROR. Any ideas?...

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Uploading pez from desktop prezi to web

Hi.. Is it possible to upload the prezi to web without using the desktop version? The option in desktop version is not working .. the prezi stops uploading after 2%. What I tried so far.. 1. I...

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zooming in and out of angled elements

Hi I'm finding it very difficult to learn how to zoom in on an element on an angle, and have it straighten out. I know you can do that presentation mode, but is there a way to make it happen by just...

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No email to finish EDU registration!

I am the tech leader for my school. We would love to use Prezi, but when I try to sign up for an EDU account I never get the email to finish the registration. Can a prezi staff member please contact...

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Can't open my prezi file from desktop on a mac, created yesterday

The file is there with the correct name, but opens up to a prezi presentation I did last year. HELP!!!! PLEASE!!!!

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Idea concerning spanish translation item

I suggest to use "Descargar como prezi portátil" instead of "Descargar como prezi portable" in the spanish version.

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Lost all images when editing online in a group

Editing prezi online in a group, suddently lost all images. Pathway still there. Any way to restore? We tried logging out and logging back in. Images flash briefly and then are gone again.

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