How can I edit the transcript that appears on the home page below the...
How can I edit the transcript that appears on the home page below the presentation? It contains information that was removed from my presentation, and I don't want to share this while that language is...
View ArticlePrezi slow and jerky since upgrade
Ever since the Prezi upgrade all my previous Prezi's have become very slow and the transitions are no longer smooth. Is any one else experiencing this? is there a way to correct this with out having to...
View ArticleCan you have a Team plan with Enjoy and Pro licences?
We would like to have a team plan but with some Enjoy licence and some Pro Licence. Is it possible or should we create 2 team plans?
View ArticleI can't login to my account
It won't let me access my account. I am trying to login with the email, abigailplumlee@gmail.com
View ArticlePrezi ConnectED FAQ
What is Prezi’s commitment to ConnectED? Prezi's commitment to ConnectED is to provide America's neediest public schools with up to $100 million in Prezi EDU Pro licenses. This works out to 423,000...
View ArticlePrezi ConnectED
You can now apply for ConnectED Prezi licenses via www.prezi.com/connected !We know that when knowledge and ideas are shared with more people in more engaging ways, all of us benefit. And there’s no...
View ArticleI want my Prezi to autoplay once and then stop. How can I make that happen?
I want my Prezi to autoplay through the slides once, and then stop. Like a video might play. I only see that you can autoplay on a loop. Any suggestions for making that happen?
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I have been wrongfully charged on a credit card that I have not used with...
I have been wrongfully charged on a credit card that I have not used with Prezi for years, and submitted 2 x help requests so far, with no replies from customer service. The current credit card I am...
View ArticlePlease cancel Prezi pro! . Thank you.
I tried canceling online, but was charged anyway. I am asking you to cancel the subscription, refund the charge, and send confirmation to me. Thank you. Charge transaction number: k6kv89g
View ArticleSecure Prezi URL
We have several faculty members and staff (myself included) who use Prezi regularly. We have regularly EDU Enjoy accounts. In order to embed Prezis into our LMS (Sakai) and our survey system...
View ArticleAutoplay problems in Firefox
Are there known problems with autoplay in Firefox? My Prezi (with voice-over narration) will not autoplay in Firefox (v.31), but it will autoplay in Chrome and IE and also when I press "play" from...
View ArticleMy Prezi Slides are gone!
I created a prezi and it looks like all my slides are gone! Help please! http://prezi.com/sxicuhv22sjv/financial-aid-101/
View ArticleForgot email to Prezi account and need to delete the account.
I'd like to delete my account and Prezi's associated with my profile: http://prezi.com/user/k8sszhh8sbx0However, I don't remember my username/ email because the account was created over a year ago...
View ArticleI don't have access to email and forgot my password, how can i log in?
I don't have access to my email anymore and don't remember my Prezi password so I can't log in because the password reset was sent to my old email address.
View ArticleI deleted a prezi and my account, but can still access it through...
I deleted a prezi off my account, and then deleted the account. While these are both deleted, I noticed I can still open the prezi through a google search. It is not simply 'indexed', it is still...
View ArticleHow can I set the background audio track to recognize and to fade/return when...
I've found the tutorial on adding voice-overs, but without a separate file/track, I can't get the presentation to recognize that my video with sound has started, so that the background track fades then...
View ArticleWill there be an option with the new prezi player to not have the videos take...
I just finished up a new Prezi, and to my surprise, videos were taking the full-screen when clicked. There are many occasions that I do not want this to happen. I know the old version doesn't do...
View ArticlePrezi not being deleted. Please help!
Hello, I previously created a Prezi for a report in the past, and as a back-up, had my colleagues copy it. However, given that the report has quite touchy information, we opted to take it down soon...
View ArticleCancelled Prezi Subscription within 1 month but still being charged
Registered Prezi under khroger@singnet.com.sg and tried but not suitable. Cancelled subscription within 1 month but still being charged under USD$159 (SGD203.93) Aug credit card statement.Also, under...
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