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Educational account - no registration e-mail

I work as a teacher at a school in the Netherlands and would like to use Prezi in my classes. When I try to create an EDU- account with my school e-mail address however, I never get the confirmation...

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I was still billed even cancelling the account beforehand!

I was billed just now even I already cancelled the free subscription beforehand, I can't believe how poor the customer support service prezi has! Even going to the glossary for help is not helpful at...

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Prezi for Android

Prezi really works so well and can be used in multiple ways. It would be even more powerful, if there was a chance to take the downloaded Prezis mobile and show it to your friends / business partners...

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Prezi Viewer version 2.9.6 released - fixes video issues

Dear Prezi Viewer users, we have just released the new version of our iPad app. This release fixes video issues. You should be able to load and play all most common video file formats with the new...

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Error message- Last action could not be performed

Since today I've been unable to modify one of my prezis. Everytime I try to do something, I get this message: "Your last action could not be performed. The content you wanted to modify was too big or...

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Controlling video - zoom, start, stop

I am evaluating Prezi and I reallly want it to work.The challenge is inserting video as part of the path in such a way that;1) One can control the zoom level (i dont want it to fill the screen)2) The...

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I downloaded iOS 8 on my iPad and my prezi view is truncated.

I downloaded iOS 8 on my iPad and when I go to view/edit my prezi presentation its a truncated view. Is there anything I can do? Is this a flaw with the new OS that is being worked on? Help! I've tried...

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Is there a way to set a path "back" out of a frame that is not in your...

I like adding in little optional slides into my presentation. For instance, extra plots that I don't want to show, but I can bring up if somebody asks a question, or if I suddenly decide I want to go...

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Can I use I

Can I use the I<Clicker audience response system in Prezi?

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Hiding items during the presentation

I'm wanting to start my Prezi showing the background picture and the title but I don't want any of my frames/content to show because I'm wanting to build from the inside and work my way outward. Then...

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licensing and iPad player functionality

I have a question about licensing. If i create a prezi presentation, and there will be multiple people presenting the presentation on their iPad, does that mean that each single presenter need to...

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Characters as used in the Baltic languages, like Ā, ā, Ē, ē, Ģ, ķ ļ, ū etc.

How is it possible to use the diacritic characters as usedin the Baltic languages, like Ā, ā, Ē, ē, Ģ, ķ ļ, ū etc. in Prezi?

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Removing a copied version of a confidential prezi

A prezi I've created has been copied but it contains sensitive data that I've been asked by my employer to remove.  I've posted a comment against the copied prezi but I've not had a response.  The...

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Auto-compress images possible?

I've recently made a prezi with lots of portrait pictures of individuals in it, which I've pulled off the web. Unfortunately I didn't check the file sizes of the different images, I just kept copying...

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Why are some frames in my Prezi in different places when viewed on my Windows...

When I view my Prezi online or in the online editor, all is well. When I sync the exact same Prezi to my Windows application, all the frames have moved/resized, so it no longer presents correctly. Any...

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Turn off intro message after logging in?

How can I turn off the intro message that pops up after I log in?  It's an informational message about how Prezi is so awesome, can be used with multiple collaborators, blah blah, but when you log in...

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I have a billing dispute and Prezi.com does not supply any way to contact them.

Prezi.com has an infinite loop of no information.From here: https://getsatisfaction.com/prezi/topics/i_want_a_refund-1cj8oiTo here: https://prezi.com/support/  which says to click on "Submit new help...

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How can I save presentation as pdf?

Hello, could you please help me to solve a problem concerning saving my prezi as pdf file? Is it possible to do that? As I can see, there are only two options to save a presentation (saving.jpg), which...

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How do I make my movie (video) play automatically in a slide?

I have tried two different formats of movies, and neither play automatically when in the present mode... what do I need to do

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Prezi spell check thinks I am in Spanish when I am not

Everything on my prezi is underlined because my presentation is in English, but Prezi somehow detects this as Spanish. All I can do is turn spell check on or off, not fix the language. This means I...

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