monthly or annually?
who do I contact to make sure that my Prezi is for year? My bank account was debited for $59 today (I am a student), but the Prezi page states that it's month to month.
View ArticleHelp me cancel: I don't need Prezi!
Hi, I have been charged for an account I do not need. I have tried to cancel and have deleted my account (therefore I can no longer open a new ticket as advised) The renewal only happened yesterday so...
View ArticleStuck on autosave...
My prezi keeps on trying to save the presentation, but it is not working. Exiting the prezi th normal way (and thus saving it) also does not work/respond. I do not want to lose my work.. My URL is:...
View ArticleHow to change frame during an in-frame animation?
Hi there,I have to implement a checklist in my Prezi.After I cleared a point I want to make a check mark after it.So I have several points with check marks.Well, to explain the points, I have to switch...
View ArticlePls solve the prob for id: 1200 the reason is: [IOErrorEvent type="ioError"...
Please solve the problem for id: 1200 the reason is: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032"]... I cant edit my slide or even download
View ArticleHow can I delete a presentation when I forgot my password and my email...
Good afternoon,My name is Sandy MEUROT and I would like to delete 2 presentations I made on April 15, 2014. The problem is that I thought Imy account was created with an email address that doesn't...
View ArticleIs there any way to save my prezi content from the off-line editor?
Prezi main window automatically starts uploading and it has never ended. When I quit prezi at that moment, it lost everything (my two days of work has gone)! So I'd like to save content directly from...
View ArticleGeorgian Unicode
Greeting from Georgia, I have one, but very important question :) how can I use Georgian Unicode in Prezi? Is there any way to use Georgian Unicode? I will be very happy, if you can help me with...
View ArticleGeorgin unicode
Prezi Team Members (PTM) we need your help.. Georgian language (scripts, Unicodes) are very important for us.. Prezi is new system now and it needs more people to follow, in Georgia we need something...
View ArticleDisappearing Prezis
I am an educator. I have been using prezi for 1.5 years. This year, when my students create a prezi on my account, it just disappears. Any one have any ideas why this might be happening? I have had...
View ArticleNew player/old player . . . Nothing loading now!
With the new player option, I can't open/create/edit Prezis; just an infinite "loading" rotating circle-thingy. If I click on the "use old version" option, I'm getting a "we could not load your Prezi"...
View ArticleIPad prezi won't play videos (works fine on PC)
In my prezi, the videos don't play on the ipad (iOS 8.0.2). Works fine on my mac.
View ArticlePrezi's Telephone Number
HiI do have a little problem regarding help assistance. I'm unable to find any telephone number in order to contact the Prezi staff. My question regards the payments.Thanks.
View ArticlePassword error logging in from iPad
I downloaded the Prezi app on my Ipad. However, when I logged out and tried to log back in, it is giving me a wrong password error. When I log in from my computer, the password works fine. What can I do?
View ArticlePassword reset not working??
Hi there, I can't seem to re-set my password. I've submitted a request a few times, and each time the page indicates that a new password has been sent to my email, but no email has come through. I've...
View ArticleDoes Prezi have a version that you can amend a version saved offline to present?
If I am at an event and have a last minute change and limited internet connection, I can't do it. Does Prezi have a version that you can amend a version saved offline to present?
View ArticleHelp Requested
Hello, I did not see the reminder email concerning the annual subscription and missed taking out my card details before the renewal and hence was charged 159$ last night. However, this is not what I...
View ArticleCannot play prezis using the NEW PLAYER; old player works
Nothing works with the new player; I can revert to the old player and everything works. How can I share my prezi such that the old player plays it.
View ArticleCan autoplay wait for video to finish before moving on?
hey, say i embed a few youtube (or other) videos and then autoplay the prezi. is there a way to let the presentation not just wait 4/10/20 secs at every pathpoint, but until the respective video is...
View Article