Why is it not possible to find my Prezis by Explore?
Does anyone know why it ́s not possible to find my Prezis? I've tried typing my name, the name of the presentation etc from the "Explore-page" to show a colleague how easy it was for our students to...
View Articleimporting PDF
I'm having problems inserting PDF file into my Prezi file. This was working previously. It is saying that the file is not supported, but it is just a normal PDF document. Is there a specific version of...
View ArticleImportar um prezi - Urgente
Tenho uma apresentação em ficheiro, da qual fiz download para o disco. Quero importar essa apresentação através do Prezi Desktop no botão "Importar prezi", mas quando o faço a pasta nao apresenta...
View ArticleWhere is my refund?
Hi,I terminated my subscription to Prezi Pro with in the 30 day trial period. I have not seen a refund posted back to my credit card.Hopefully this is just a oversight. I would appreciate the refund...
View ArticleAccount not upgraded after referral
Hello,I just completed a three-refferals cycle but my account doesn't seem to have been upgraded. Instead, the referral process just went down to 0 again.Any help for me ? Thank you.
View ArticleStudents cannot get verification emails
My students are not getting their email verifications for signing up for the education free option. The domain names for the students are solia.ccsd.net, mine works fine at interact.ccsd.net but the...
View ArticleStudents cannot get verification emails
My students are not getting their email verifications for signing up for the education free option. The domain names for the students are solia.ccsd.net, mine works fine at interact.ccsd.net but the...
View ArticleServer problem?
Is there a server problem that would affect being able to sign up for / make payment for PRO? Please direct me to proper place to speake directly with people at Prezi. Thank you.
View ArticleHow do I receive my Confirmation E-mail?
I'm trying to register for an Educational license for prezi, however it does not send me the confirmation e-mail. The E-mail service is working (as verified by receiving other e-mails) and it's not my...
View ArticleEverything moved! Urgent please help!!!!
I've never had a problem with Prezi before. When I opened a presentation (one that was find yesterday) all the views and text boxes have been moved. My three hour presentation is now worthless. Can...
View ArticleWhy does Prezi not simply sync with Prezis held on the cloud?
Why does Prezi always download a copy, then somehow not keep the copy in the cloud synced, resulting in 'conflicting' copies that Prezi itself creates? Then the use has to spend a bunch of time going...
View ArticleWhy does Prezi go back to edit mode after sitting idle in Present mode for a...
When using Prezi in the classroom - I hit Present - then about 5 minutes I may need to change to the next slide - when I come back to my computer to move to the next slide it has gone back to the Edit...
View ArticleWhy i can't find a template a used a few weeks ago?
I used (a few weeks ago) a template, which i can't find it in the "select a template" window.The template i used was a blue background with buildings and planes. So, i would like to use that template...
View ArticleIs there a way to create multiple paths within 1 prezi?
Is there a way to create multiple paths within 1 prezi?
View ArticleI think Prezi should make a mobile app for android.
I think Prezi should make a mobile app for android, I use Prezi for presentations on school and sometimes we have some trouble with internet. I think that the Prezi app could let us save and make...
View Articleid: 1200 the reason is: [IOErrorEvent type="ioError" bubbles=false...
This keeps popping up and now I cant get my prezi to work and its due tomorrow and i really dont want to start over. Can someone please help
View ArticleRestore previous prezi version
I carefully organized and sized all of the content in my Prezi, but then a well-meaning staff member moved things around and resized things, so it looks a bit messy and unprofessional now. My changes...
View ArticleCopy Paste issue
Hi, I am unable to copy and paste text into my prezi from Microsoft word. I've tried every way I know how- command+v, edit paste, right click. Nothing works or gives me an error message. What is...
View ArticleSaving won't stop loading
I am having this problem too, It won't save to exit, and now I've got a glitch with a text box that won't go away and is stuffing up the rest of my formatting. Exactly the same as above, internet is...
View ArticleHow to play a prezi offline on Android tablet (samsung)
Hi I would like to know how to play my prezi, that i have already created on my computer, on my samsung galaxy tab 3? It will be shown offline as it has no links to videos and is to show as a...
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