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My students can't find my Prezis by typing my name into the "explore" bar...

My students have always typed my name in to find my Prezis. Suddenly, it says there are "no results" for my name. However, I can log on to my account and see them all; they have not been changed. Can...

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intento activar mi prezi desktop de prueba y se mantiene cargando y no lo...

tengo los datos muy bien escritos

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CANT OPEN PREZI-- I accidentally unlinked my facebook from my account now I...

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prezi hangs upon opening

I have a file with 100+ images though most are pretty small. Prezi was doing really well until I tried to reopen the file just now. It opens up instantly and then hangs. I cannot pan, zoom, or access...

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Prezi Desktop takes too long to get license data

Hi, i am having my educational account on Prezi but when I log in prezi desktop for the first time, it takes too long to get license data... It seems like never end! I tried to follow the steps in...

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College Student without an email address

I'm a college student and I love Prezi already but the problem is that I don't have an email that is connected to the college website but I do have an account at that website ( to manage my semesters...

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Trouble uploading your content (Error: uploading_logo)

I am very frustrated!!! I have spent lots of hours working on my PhD confirmation session presentation on Prezi Desktop. Now I am trying to upload it to prezi.com so I can present it online and I keep...

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Prezi to big to upload? How to split and Merge again?

Hello, I can not upload my prezi from desktop to website. I guess it is because its size of 125 MB but can you advice how I might able to split it in three parts an put it on the web together again...

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Help! How can I reset my password without my old e-mail account?!

i have got a problem, i forgot my password of my prezi account and also the password of my old e-mail account. I would like to use prezi again, but i can't log me in. is it possible to reset my old...

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My "out of stage" elements in swf animation appears in prezi.

I have made an animation with flash that contains some elements overflowing the stage area in flash. I tested the animation in flash publish preview and works perfectly but on prezi's presentation the...

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Access to previous Prezis after downgrading

I downgraded from Desktop Prezi to Prezi Public but don't know how to access my previously created Prezis created in Desktop Prezi. Am I able to do that still (now using Prezi Public)? If so, how do I...

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past Prezis

I think I may have couple of Prezi accounts and I can't find past Prezis? please help!

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Copy an original for updating

I want to update my original Prezi and still keep the original. Can I make a copy of the original and then update that and give it a differect name so the original stays intact?

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prezi doesn't start

I am a new user, i have a registation. When i start a new prezi, the start screen doesn't come u too start a presentation

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Convert a prezi presentation into a PPT or keynote presentation

Could you inform if it is possible to use a prezi presentation and convert it into a PPT presentation? thanks!

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Workaround (hack) for Prezi on Android + demo (Youtube)

Hi all, As an Android owner, I was interested in playing a prezi on my Android handheld. After some twiggling, I was finally able to hack a solution to playing a prezi on Android, as you can see on...

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Automatic animation in a frame

If I use animation in a frame, do I need to click the mousebutton to let all the content show? Or is it possible that I click once to get this frame, and let the content come automatically with a set...

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Possible to use Prezi with limited internet acces (due to proxy server)?

Hey everyone, We have used your free trail of Prezi and we were very pleased and satisfied about the possibilties. My company would like to use Prezi from now on, but we are dealing with a couple of...

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Unable to upload video from computer

I am unable to upload any other video format except .swf but that runs in a loop as soon I start the presentation... It displays a message that something went wrong... Please help me out of this!

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Shae an edit-link

I can't share an edit-link anymore without using e-mail when we work together on a Prezi. Any suggestion for a work around? I don't use e-mail

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