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Prezi 5.0.5 for Windows not working...

Prezi 5.0.5 does not work on win7 64bit laptop: core i5, 120GB ssd, 8gb ram. The previous version of prezi worked fine, I have tried uninstalling and re-installing 5.0.5 both to no avail, any ideas?...

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Import pictures from Google Drive

I am trying to create a Prezi using pictures currently store on Google Drive. Is there any way to get these pictures uploaded straight from Drive to Prezi or do they need to be downloaded to the...

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Last-Minute Fade-In Animation Fail

Hi there, I have been working on a bulky prezi with many images and animations using the built-in world map canvas. Things have been going pretty well until I needed some last minute edits - basically...

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Cannot put non-standalone Prezi-files in any place since new update

Since the new update I can no longer put non-standalone Prezi-files wherever I want. I need this functionality daily! Please repair! I am a fully paying user! For now I de-installed the update.

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Making my Prezi's Private with an Education License?

I just switched over to an educational license for prezi so my presentations can be private because I work for a University, but they are still accessible to the general public. How do I make my...

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[urgent pleaseee ]contents.xml of my presentation doesn't exist in .pez

Urgent "perzi desktop says that my file corrupted or damaged" Dear , kindly be informed that i canot open my presentation i have made before triall period ends and after it ended when i try to open for...

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Embedding a 3rd party widget, iframe or html?

I would like to add my occipital 360 degree viewer inside my prezi presentation, as well as my snacktools widgets. They all have embed code much like any other embeddable html or are embedded as an...

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How long does it take to receive the verification email?

I have updated my email address (I did this hours ago) and am still waiting for the verification email. Anyone know how long it might take or when I should expect to receive it?

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Error Message: The content you wanted to modify was too big or too small

Was trying to insert a rectangle frame, suddenly the frame glitched and got really small and really big. Since then, I haven't been able to edit anything with the error message above. I can't delete,...

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No Way to cancel an account or contact Prezi

I was just billed for an account that was created while I was with an ex employer. It was an account used for that business and I don't have access to log in to deactivate it. I was under the...

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Public Prezi will NOT delete

I deleted a Prezi that I made but it still appears on my profile page under Public Prezis. When I click on it, it brings me to a page saying it is no longer there or has not published. How do I remove...

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YouTube video not playing in auto loop mode

With an inserted youtube video, how do you get it to play continuously with the prezi? It plays right the first time through, but doesn't play again when the prezi auto loops.

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storage glitch

After deleting whole prezis to make room to not add but replace an image, the site still will not allow me to do so. I no longer require the existing image but wish to replace it a smaller more compact...

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storage limit error

I Love Prezi and it's growing number of features. As far as presentation software goes it is great leaps above the rest. Having said that I am having some slight difficulty with my account. I recently...

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Unauthorized Credit Card Charge - Please refund!!

Unauthorized Credit Card Charge - Please refund!!! Over a year ago I needed to do a project for a class. I signed up and was offered a 30 day trial for free. I accepted the trial and after finishing...

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Why can't I delete my Prezi account??

I want to get rid of my account and I can't. Why?

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I just have lost my prezis!...

... I was working on my presentation.. ... My computer has deconnected... ... I thought that prezi saved my work each minutes... But It seems to be not!...? ... I just have tried to save my work by...

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How can I use an exported portable prezi to follow my editing work?

... I don't know how... But I lost my work... (about 2 days of work) ... I just have exported a portable prezi... ... As I can't find my work again... I wonder if I can use a portable prezi to keep...

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Does Prezi provide any level of analytics?

Are there any analytics relative to who may have watched or clicked, how many times, etc... Thank you, Dave

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Changing emails for EDU accounts

I have an EDU license and need to change the email account with the license because I am leaving that school and now working for another. How do I change the email associated with my EDU account?

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