Forgot Password
I just upgraded and tryied to log back on but could not remeber my password! I pressed fogot password link and entered my e- mail and was told e-mail was unkown. I just paid $59 for edu pro user name...
View ArticlePrezzi for primary school children
I'm a primary school teacher. I would like to use prezzi with my class. Unfortunately my class don't have email addresses and I am not allowed to set them up! As they will all be working on their...
View ArticleLarge Frame Covering Prezi - "Can Not Zoom Out More"
I was adding a frame or text (I really can't remember at this point) and something glitched and blew the frame up to the largest it could get. I can access my Prezi, but it's zoomed way in and it's...
View ArticlePrezi Desktop 5 - Where did my PEZ files go?
Hello Prezi, I have just updated my Prezi DEsktop to version 5. I understand that Prezi PEZ files are no longer accessible! I can only see what's on My Computer and what is on Prezi online. The PEZ...
View Article"Oops, cannot connect to server. Please try again. "
Hello! I have a problem with connecting an educational license to my account. At the stage of email connectivity school writes after pressing "Contine": "Oops, cannot connect to server. Please try...
View ArticleTime Setting
Hi, Is there any plan for prezzi to enable you to set the time in seconds before the presentation, ie. frame 1 lasts 2 seconds, frame 2 lasts 6 seconds etc? Cheers
View ArticleClik here to view.
Error making payment using Paypal
I've had a Prezi educational (I'm a teacher) account for a year. My payment card has changed and I've just tried to pay using Paypal but Prezi won't let me and it blames my internet connection. Please...
View Articleunauthorized cancellation
Hello All, Yesterday I posted my last presentation on Prezi and this morning at 9.30 am I discovered all my presentations on Prezi (4 in total) were cancelled and not by me. I would strongly need of...
View ArticleCannot access Prezi.
I want to make a presentation on prezi but i cannot access it properly because something went wrong. I have also downloaded adobe flash player 11.1 but then also i cannot access it.
View ArticleMy account has been deleted
Prezi deleted my Education Account for no reason and even haven't informed me. :( So I created a new Account with the same name and address, but all my Prezis are gone. Can you bring them back?
View ArticleAccess to account after forgotten password and email account deleted
I had a Prezi Edu. account with you. While attending college they changed providers and also gave me an alumni account as I would soon be graduating. I no longer have access to the email account my...
View ArticlePrezi download problem on one specific prezi but not on others
One of my prezis will not allow me to download powerpoint or pdf files. My other prezis allow download of powerpoint and pdf. What is wrong with the prezi that won't allow download?
View Articlecan't find a saved file
I saved my work many times but i cannot find it..someone can help me??
View Article"We've lost connection to Prezi.com. Trying to reconnect."
I am able to log in and view my Prezis. I can start a new Prezi and select a template. However, when I try to edit, I get a message that my connection has been lost, despite having no connection...
View Article"Content too big or small to fit on the Prezi canvas" Is there a fix for this?
I'm not sure what happened but now Prezi will not let me edit. It zoomed everything I had way out and when I try to click on anything it says "Your last action cannot be performed. The content you...
View ArticleThe content you wanted to modify was too big or too small to fit on the Prezi...
Hello, I've been working with Prezi for some time now, but recently I ran into a problem which I cannot resolve. We've been using a Prezi presentation for a scientific model in order to enable several...
View Articleadobe flash player
help me!!! flash player doesn't work! and I have the last version!!! please help!
View ArticlePrezi doesn't recognize typing in Japanese.
I just signed up for Prezi for class and will have much use for it when I tutor Japanese students, however when editing the text on a prezi template, it does not recognize Japanese--it will not show...
View Articlestorage limit. urgent!
Hi, I've looked through the forum and I realize that this is a common issue. I wish I've done it before I deleted almost everything in order to get some free space. So yes, I urgently need some space...
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