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Not able to load Prezi because "not enough memory."

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Hello, I've been working on a prezi the past week and for the first several days the process has gone smoothly. However, since yesterday (11/25/11) I haven't been able to edit or open the prezi I've created due to not enough memory. In desperate action, I upgraded my Prezi account to allow more memory and the problem hasn't been solved. I don't know what could be the source of the issue. Would it be possible for the Prezi Support Team to solve this issue?

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