URGENT HELP on Billing and Payment
Hi, I have JUST (a few minutes ago) subscribed as a member for the $13++/month membership but I clicked wrongly by accident to cancel it right after I purchased it then purchased the $4++/month...
View ArticleRandomly rotating pdfs
I have inserted some pdf files into my prezi and, whilst they appear to be the right way up, when I am presenting my prezi, they rotate and so are difficult to read. Any ideas how to make this stop...
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Prezi crashes when I zoom
Hello Prezi Team, like mentioned in the topic my prezi crashes when I try to zoom, moving around the prezi works perfekt and I also can type something. This is a new error because a long time it was...
View ArticleUpload Problem (it has been working for years, even for much larger files)
Prezi Desktop refuses to upload to my EDU PRO account (stops at 2% and crashes at some stage), even though the file is not even that large, this time. Very weird. Have tried it with different laptops,...
View ArticleNot able to load Prezi because "not enough memory."
Hello, I've been working on a prezi the past week and for the first several days the process has gone smoothly. However, since yesterday (11/25/11) I haven't been able to edit or open the prezi I've...
View ArticleWhy can't I renew my license using PayPal?
I've tried over two days and with three different browsers to renew my license using PayPal. When I click renew, then choose payment method (Paypal) and click the button that's supposed to transfer me...
View ArticlePrezi did not save entire presentation
My entire Prezi did not save even though I clicked save often while working. I clicked save several times before exiting and each time it would tell me that it was saved at x time. When I open the...
View ArticleNeed to retrieve saved Prezi
John, My co-worker Elton Murakami was working on a prezi last night, and for some reason, it didn't save correctly; it reverted back to the old prezi. Can you please retrieve our prezi which was...
View ArticleNo Password reset email received
I have tried to reset my password. I am not receiving the email, nothing in my spam folder at all.
View Articlecontent too big or small to modify...can not make larger or smaller
I see that I have a common problem. My challenge is that no images were too big or small when I created the prezi last week and have been working to fine turn it for several days. When I decided to...
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Error "Content too big or small for Prezi canvas" or "Exceed zoom limit"
Too large or too small error message? Get halfway through laying out my presentations and it seems to corrupt. Everything works fine until i get to a certain point and then i can't do anything, not...
View ArticlePrezi Wont open
Help!!! I am getting and error and my presentation wont open. "Something went wrong. We could not load your prezi. Try checking your internet connection and firewall and make sure you have the latest...
View Article"The content you wanted to modify was to big or small to fit on the Prezi...
I have an issue with my Prezi (http://prezi.com/h05aywfr4q8f/sverige...). If I try to modify anything I get an error message saying "The content you wanted to modify was to big or small to fit on the...
View Articleit is possible import other presentations from other PREZI account mine ?
I have University account but I made otrher in other free account, so I would like import this presentations to the new account. will be possible ? Thanks
View ArticleI upgraded to PRO and it still says my trial has expired.Is there an accounts...
So frustrated - paid for a years subscription up front and now that I need to urgently prepare a prezi I can't access PRO!!!!
View ArticleCan not create a new prezi
Hi, I have a Macbook and am unable to create a prezi. I click on create one and it opens a new website but nothing happens, the page is blank. I downloaded flash player, as I read that could be the...
View ArticleUpgrade to Pro
I am having the same problem. Please Prezi, fix this ASAP! Note: This topic was created from a reply on the I upgraded to PRO and it still says my trial has expired.Is there an accounts con... topic.
View ArticleTHANKS PREZI
Prezi is so cool! I find Prezi as techie yet handy to use for students like me. Thank you for being there helping students, teachers, and professionals in making their presentations better and...
View ArticleProblem with fade-in-effects
After a project with many crashes we are wondering if there is a problem with the fade-in-effects we were using. First we had a Prezi with 55 frames: 30 of them contained a total of 77 fade-in effects....
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