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Need Refund!!

Need Refund!! I was charged $159 and I did not authorize this charge. I was only under a trial and canceled when I decided not to use this site. I need to get a refund for this charge immediately....

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how can I change my email in the settings?

I need to change my email in the settings and I only saw how to change my password or my name.

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My credit card has been charged $59.00 for the Prezi PUBLIC account. But I...

2 days ago , my credit card has been charged $59.00 for the Prezi PUBLIC account. But I did not use Prezi in last two months.Now I canceled it ,but didn't get my money back yet. And no one reply my...

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Refund

To PreziI signed up for a Prezi Pro Account and used it during a trial period of 15 days then deleted the account after that. I have recently been charged $150 out of my account Could you please...

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I want REFUND

I've cancelled my subscription within the first 30 days and PREZI still charged my credit card with annual fee. Can I get my money back because I never used this service and do not want to use it in...

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I can't add any images, they're all jpg images and under the size limit

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I can't add any images, under the size limit and all jpg

presentation due tomorrow, urgent help needed

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British English Spelling

Is there a way to set my prezi to British English so that spell check doesn't try to fix things to US spelling? It is frustrating that it tells me something is spelt wrong when it isn't.

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I have to send this via email to my class I take online, is there a way to...

Need Help

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PREVIOUS SAVED VERSION OF FILE

HELP! I tried importing a powerpoint, and all of my prezi slides got deleted. I need to go back to a previously saved version of my prezi.lINK:...

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Lost Prezi on Mac application, still have .XML file - how can I recover my work?

The prezi application on my mac crashed and I lost days of work. The prezi had been saving continuously and I have located the folder containing the content.xml file and all the images in the preziHow...

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video extraction

Does anyone know how to extract a video from a prezi presentation to your computer? I included some video's from my computer into a prezi presentation some time ago. However my computer crashed and I...

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Help! Videos no longer playing

My videos (YouTube and an mp4) were playing in the presentation yesterday, but today they only play a couple of seconds without sound and then stop. My presentation is due in 14 hours. The problem...

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Lost previous saved prezi

Lost my previous prezi due to synchronization Ipad and browser Prezi. It changed to an older version which stood on my Ipad and I had modified it earlier in a browser. Prezi asked me if I would keep...

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Fonts

Hi, I want to change my font to century gothic but I don't know how. Please help. Thanks there is no century gothic in prezi...

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Couldn't save, refresh the page and lost everything ! URGENT

I was working on my prezi since few hours. I saved several times and then I couldn't save anymore. After that the application freezed and I had to refresh the page. Lost everything now....Please its...

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I made donuts!

Just tinkering around with the CSS editor and I made donut shapes out of circles. Unexpected and kinda cool! Adjust the "thickness" under circle to something less than 100 and bam! Donuts. Enjoy!

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'Failed to download necessary information' when trying to log in to desktop...

Just signed onto the trial for the Prezi & downloaded.  I believe we're trying the 'profesional' edition. Anyhow, when I open the Prezi dashboard and attempt to login, a red banner appears 'Failed...

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Password Reset Failed

I can't login and the reset password email has not been received. Help me, pleaseronishamayberry807@gmail.com

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Desktop and Saving Issues

Hi. I had not updated Prezi Desktop for some time, but it now seems that I cannot open an existing local Prezi without being online, and I can't seem to "Save as" a new name. I exported as a PEZ file...

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