Refund for charge after account closed
I closed my Prezi account on the penultimate day of my 30 day trial period, but seem to have now been charged for a year’s usage... I’m told I can’t submit a help request as I don’t have a paid...
View Articleembedded player suddenly dropped the full screen option this afternoon.
I have a Prezi embedded on my webpage and everything was going great, until this afternoon when, suddenly, the full screen button disappeared. Now there is no way to view the Prezi in full screen from...
View Articleembedded player suddenly dropped the full screen option this afternoon.
I have a Prezi embedded on my webpage and everything was going great, until this afternoon when, suddenly, the full screen button disappeared. Now there is no way to view the Prezi in full screen from...
View ArticleSupport for SVG Vector images
Would be great if Prezi supported SVG vector images. There are several reasons SVG is nicer than PDF/SWF vector images: 1) SVG is an open standard 2) There are many free clipart galleries with SVG...
View ArticleCan't select objects in most of the parts of my prezi
I've opened my prezi to edit it after a while ( http://prezi.com/wnqzilbsrvd-/algoritmo-paralisis-braquial-obstetrica-pbo/) When I try to edit some bubbles and texts I amb not able to make click on...
View ArticleCancellation and Refund - Prezi Pro
Our company has been billed for Prezi Pro for the past few years and we haven't used Prezi since 2012. We were under the impression that we only had Prezi Public. We just were billed again a few days...
View Articlefull screen video playback offline
Hello,I have videos working perfectly with the web player (but not in edit mode > publish), just the new player. They get full screen playback in 16:9 ratio.But on the windows desktop, and iPad app...
View ArticleAny chance of a refund for cancelling one day late after the free trial ran...
I set up a pro account under the 30 day trial free period but was one day late in cancelling. I have already been charged the full annual amount but have never even used Prezi. I didn't even complete...
View Article3D Background Is TINY on my monitor
I have 3 .jpg images, each 3500x2333 pixels, that I would like to be the backround for my Prezi. After I uploaded the images, I right-clicked to send each one "to the back". Now I can only see the top...
View ArticlePlease cancel my Prezi Pro subscription, I cannot process it online.
Please cancel my Prezi Pro subscription, I cannot process it online.
View ArticleCollaborating offline in corporate network
I've got users working on a Prezi presentation offline and they are trying to collorate by sharing the pez files back and forth. Which leads to confusion and lost data or Prezi not saving changes. We...
View ArticleBackground track will not stop playing while video is playing.
With the new player, if you have a video on your path, the background track will not stop playing to allow the audio from your video to play uninterrupted. In the old player it would stop and once your...
View ArticleGetting all Prezi's to work with new java script player.
Right now my images aren't even displaying as static images. All I am able to see is the text in my presentation(s). If I click "old version" then everything displays just fine. I know eventually the...
View ArticleWe need a way to select multiple objects & rearrange multiple path points at...
This probably comes from working so heavily in InDesign, but I would love to see a feature to highlight multiple objects at once. As of yet, the simplest way I can see to do this is to drop a new frame...
View ArticleAccount deleted but annual fees charged
Dears,Last month, I tried Prezi with the free month of Prezi Pro version. But it finally didn't have the utility expected, so I decided to cancel my subscription. At this moment, i had difficulties to...
View ArticleMy content was unexpectingly erased when I was looking at other themes.
I had a presentation almost finished. and when I went to look at other theme colorways it deleted all my content and reverted to the blank theme.Can you help revert it to the previous version?My URL is...
View ArticleMy content was unexpectingly erased when I was looking at other themes.
I had a presentation almost finished. and when I went to look at other theme colorways it deleted all my content and reverted to the blank theme.Can you help revert it to the previous version?My URL is...
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